Service Apprentice

Equity Residential Jersey City , NJ 07097

Posted 4 months ago

OriginalJobTitle :

Service Apprentice

Location :

NJ-70 Greene

Address :
77 Hudson Street

Location :

Jersey City, NJ US

Job Type :

Full Time

Job Id :

Description :

Working for Equity Residential means beingpart of a community employees and residents striving to provide the best inapartment living, speaking boldly about new ideas for innovation, and inspiringcreativity in the ways we live and work. That's what our Be.Think.Play.Live.culture is all about.

As aService Apprentice, you will traing with one of our top property management teamsto acquire the fundamental skills needed tobecome a successful Maintenance Technician. Under the general direction of the Maintenance Manager/Director, you will learn the fundamentals related to propertymaintenance such as interior repairs, HVAC (heating, ventilation, and airconditioning), basic plumbing, basic appliances, and basic electric. During the14-week training period, you will be introduced to Equity Residentialtechniques and concepts through on the job training and classroom courses. You will receive guidance andtraining from team members on ways to assess and respond to maintenanceissues, develop rapport with residents by being both knowledgeable andfriendly, and inspire trust by caring for our community and making ourapartments feel like home. And the most exciting part: a successful completion of the program willresult in promotion to Maintenance Technician.


  • Passionate about Maintenance.You have a desire to learn more about the maintenance field and are quick tolearn and apply new skills.

  • Curious and

Inquisitive. You ask questions, and have an appetite for understanding how thingswork.

  • A Clear Communicator. You helpresidents and teammates understand the timeline and process for repairs.

  • A Team Player. You areunited with teammates in delivering the best experience to residents.

  • Personable. Youare respectful, pleasant to be around, and enjoy engaging with others.

  • Level headed. You keepyour cool during maintenance emergencies and quickly find solutions.

  • Motivated. You invest extraenergy to reach your goals.

  • Solution-Oriented. You followthrough on commitments, letting residents know they matter.

  • Organized. You are flexible andable to juggle multiple priorities and interactions with residents andteammates smoothly.


On the Job Training

  • Partnerwith assigned service team members tolearn how to effectively and efficiently resolve resident service requests.Receive training to become familiar with general processes and technicalconcepts, related to the preparation of all market-ready apartments, which mayinclude, but is not limited to, the following:

  • Interior repairs: Make cosmetic repairs to finish carpentry, windowcoverings and wall coverings.

  • Plumbing: Clear clogs, repairplumbing fixtures and attach/shut off water supply line.

  • Appliances: Check foroperation and install new appliances as needed.

  • Electrical: Replaceelectrical components and other basic electrical tasks

  • HVAC: Check for normaloperation and perform preventative maintenance

  • Observe,learn, and understand a wide range of maintenance skills and processes while under the instruction of skilled technicalstaff.

  • Learn tooperate light equipment to performbasic repairs as instructed by a skilled technical staff.

  • Demonstratethese skills and processes as the training period progresses by working independently or with a team to perform tasks asinstructed.

  • Performmaintenance tasks as instructed by training staff to gain hands-on experience and demonstrate proficiency.

  • Learncomputer software applications relevantto service team members, including MRI, ERNIE and Google Apps.

Classroom Training

  • Learnessential day to day operational functions, such as company policies, timekeeping, employee safety, accessingonline information through Equity's intranet, email, and other various tasks asassigned.

  • Completee-learning training modules and instructor led training in a timely-manner as instructed by training staff.

  • Apply classroom knowledge to the workplace andupholds the company policies to ensure a positive and safe work environment forall team members.


  • Communicate with your team, asking for clarification and additionalinstruction as needed.

  • Activelyparticipate in training exercises andcompletes tasks in a timely fashion.

  • Performother duties or special projects as assigned.


  • Generalability to demonstrate mechanical aptitude

  • Availabilityto work a flexible schedule, including weekends

  • Validdriver's license and/or access to reliable transportation

  • Excellentcommunication and interpersonal skills

  • Adaptability,willingness to learn, multi-tasking and sound decision making abilities arerequired and essential to the success of this role


  • High schooldiploma or equivalent

  • Tradeschool and/or military training

  • Computerproficiency is strongly desired.


We recognize everyone has different needsoutside of work. That's why, in addition to a competitive benefits package(medical, dental, vision and paid time off), we offer many unique options toemployees, like adoption benefits and paid time off for community serviceprojects. To learn more,view our Total Wellbeing page here.

Apply Now

A career path is way too narrow a journey - we want you to move up, over, around, and through your potential.

Outdream. Outperform.

Make your mark.

And, make it remarkable.





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Service Apprentice

Equity Residential