Boch Norwood , MA 02062
Posted 4 days ago
Service Appointment Coordinator wanted! Come join our team here at Nucar Toyota of Norwood. This is a great opportunity to be part of a winning team that will reward you for your passion!
Requirements:
Minimum of 1 - 3 years experience handling inbound / outbound CS or sales calls.
Excellent telephone skills are an absolute must for this position.
A proven history of inside internet marketing and / or scheduling service appointments.
The ability to instantly build rapport with clients.
Superb communications skills, both verbal and written.
Must be a quick learner and be self-disciplined with a "never say die" attitude.
A professional demeanor and the ability to face rejection without losing momentum.
Superb customer service skills with the proven ability to resolve customer service issues.
The ability to meet or exceed all department Key Performance Indicators that measure overall performance.
Basic computer knowledge including Microsoft Office and Google and efficient typing and writing skills.
Strong organizational expertise and an attention to detail.
Must be able to work flexible hours and days, including some weekends and holidays.
Cashier experience a plus
We Offer:
Great opportunity to join a proactive, customer focused company.
Excellent benefits package, including Medical, Dental, Vision, 401K and Paid Vacations.
You must be able to pass a drug test and a background check.
We are an Equal Opportunity Employer.
Boch