Service Appointment Coordinator (Toyota)

Service Appointment Coordinator wanted! Come join our team here at Nucar Toyota of Norwood. This is a great opportunity to be part of a winning team that will reward you for your passion!

Requirements:

• Minimum of 1 - 3 years experience handling inbound / outbound CS or sales calls.

• Excellent telephone skills are an absolute must for this position.

• A proven history of inside internet marketing and / or scheduling service appointments.

• The ability to instantly build rapport with clients.

• Superb communications skills, both verbal and written.

• Must be a quick learner and be self-disciplined with a "never say die" attitude.

• A professional demeanor and the ability to face rejection without losing momentum.

• Superb customer service skills with the proven ability to resolve customer service issues.

• The ability to meet or exceed all department Key Performance Indicators that measure overall performance.

• Basic computer knowledge including Microsoft Office and Google and efficient typing and writing skills.

• Strong organizational expertise and an attention to detail.

• Must be able to work flexible hours and days, including some weekends and holidays.

• Cashier experience a plus

We Offer:

• Great opportunity to join a proactive, customer focused company.

• Excellent benefits package, including Medical, Dental, Vision, 401K and Paid Vacations.

You must be able to pass a drug test and a background check.

We are an Equal Opportunity Employer.