Friendship Auto Bristol , TN 37621
Posted 1 week ago
At the Friendship Automotive, our customers are friends and our Team Members are family. In 5 states and 8 cities with 18 locations, we're looking to add talent to our growing team! Come develop your career with an award-winning, customer-focused automotive group. Voted Automotive News Best Dealerships to Work For 11 years and counting!
We're looking for an Appointment Coordinator to join our Service Team
The best candidates are friendly, relaible, and will be ready to grasp new concepts quickly.
Responsibilities:
Respond quickly and professionally to service department phone inquiries
Set customer appointments to visit service department
Provide customers with dealership information
Accurately answer customer questions using word tracks or templates
Make customer reminder and follow up calls
Utilize and maintain Customer Relationship Management system daily
Requirements:
Strong focus on providing excellent customer service in a fast-paced dealership
Internet and computer savvy
Excellent written and verbal communication skills
Ability to work well in a process-driven environment
Detail-oriented and organized
Available to work flexible hours, including some Saturdays
Benefits:
Friendship Auto