Service Appointment Coordinator

Autonation, Inc. Columbus , GA 31914

Posted 4 days ago

AutoNation Chrysler Dodge Jeep Ram and FIAT Columbus Position Overview The service appointment coordinator receives all incoming service calls, establishes relationships with the customers and schedules appointments for the Service Department. What are the day-to-day responsibilities?

Ask the customer qualifying questions to uncover needs and directs calls appropriately Ensures that service consultants receive messages promptly Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant Provide reporting to dealership management Collect retail charges from the customer in cash, check or authorized charge account Provide customers with the proper change and/or receipt Properly process and document charge purchases according to the policies established by the Controller Close all internal repair orders promptly and route to Billing Clerk for processing File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files What are the requirements for this job? High School Diploma or Equivalent One year certificate from college or technical school, or three to six months related experience and/or training, or or equivalent combination of education and experience Ability to read, write, add, subtract, divide and comprehend written instructions and information 6-12 months previous work experience (preferred) Demonstrated customer service skills Demonstrated communication and interpersonal skills Previous industry experience (preferred) AutoNation is an equal opportunity employer and a drug-free workplace. Company Overview As America's largest and most recognized automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions.

We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits and a culture that believes in investing in our Associates' professional futures. With over 315 locations from coast to coast, AutoNation has an opportunity for you.

We've sold over 13 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering a peerless Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate.

We have proudly raised over $25 million dollars to drive out cancer, create awareness, and support critical research. Benefits Click here to learn more about our Benefits. Join us as we pave the way to moving our company, our communities and our industry forward.

Apply today at a location near you or wherever you dream the road will take you. AutoNation is an equal opportunity employer and a drug-free workplace.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Recruiting Coordinator

Aspirion Health Resources

Posted 2 days ago

VIEW JOBS 7/30/2021 12:00:00 AM 2021-10-28T00:00 <p><strong>What is Aspirion?</strong></p><p>Aspirion Health Resources is an industry-leading provider of complex claims management services. We specialize in Motor Vehicle Accidents, Worker’s Compensation, Veterans Administration and Tricare, Complex Denials, Out-of-State Medicaid, and Eligibility and Enrollment Services. Our employees work in an environment that is both challenging and rewarding. We ask a lot out of our team members and in return we offer flexibility, autonomy, and endless opportunities for advancement. As we are committed to growth within the complex claims industry, we offer the same growth to our employees.</p><p><strong>What do we need?</strong></p><p>We are looking for an organized, detail-oriented, Recruiting Coordinator to join our growing team. This is an exciting opportunity for someone seeking entry into a recruiting career, complex challenges, and professional development. Ideal candidates will possess a strong work ethic, above average organizational skills, and a desire to provide outstanding customer service to our new employees. </p><p><strong>What will you provide?</strong></p><ul> <li>Consistently demonstrates Aspirion’s values on a daily basis.</li> <li>Conducts outbound calls and send emails to applicants in the pre-boarding and on-boarding process, to prepare for their first day.</li> <li>Ensures candidates have completed all pre-employment activities and are clear to start on targeted start date.</li> <li>Coordinates and facilitates completion of candidate background check, drug screen, and collection of I-9 documentation. As well as any other pre-employment checks as assigned.</li> <li>Maintains frequent, effective and welcoming communication with candidates post-offer through start date. Responds efficiently and accurately to candidates, ensuring that they feel supported and valued.</li> <li>Maintains frequent, effective communication with Hiring Managers and other identified stake holders. </li> <li>Updates the Applicant Tracking System with candidate information to ensure that candidate records are complete and the recruitment process is accurately tracked.</li> <li>Works with hiring managers with a goal to onboard the new hire successfully and as planned.</li> <li>Conducts resume screening and phone screens under the direction of the Recruiter.</li> <li>Coordinates candidate interviews with multiple hiring managers for multiple positions.</li> <li>Demonstrates ownership over the candidate experience and recruiting workflow to include identifying opportunities for improvement.</li> <li>Performs other duties as assigned.</li> </ul><p><strong>Requirements</strong></p><p><strong>The following is a list of personal and professional competencies that must be present to succeed in this role.</strong></p><ul> <li>Demonstrated effective communication via phone and in writing.</li> <li>Exceptional time management skills and ability to be proactive with a strong sense of urgency.</li> <li>Ability to change direction quickly in a fast paced environment.</li> <li>Demonstrated customer (candidate) focus, attention to detail and organization skills.</li> <li>Ability to work independently and in a team environment.</li> <li>Ability to apply sound judgement and know when to escalate issues and concerns.</li> <li>Ability to be self-motivated and work with minimal supervision.</li> <li>Intermediate skills in MS Outlook, Word and Excel.</li> </ul><p><br></p><p><strong>Education and Experience:</strong></p><ul> <li>High School Diploma or equivalent required.</li> <li>Minimum 1 year experience in an administrative or coordinator role required. Experience working with Applicant Tracking Systems a plus.</li> </ul><p><strong>Benefits</strong></p><p>At Aspirion Health Resources we invest in our employees by offering unlimited opportunities for advancement, a full benefits package to include health, dental, vision, and life insurance upon hire. As well as matching 401k, competitive salaries, and incentive programs.</p> Aspirion Health Resources Columbus GA

Service Appointment Coordinator

Autonation, Inc.