Service And Installation Technician

Job Description Job Description Insero Talent Solutions has partnered with a fast growing security company to recruit a Service and Installation Technician in Rochester, NY. This position is responsible to support sales and operations through the installation and service of fire alarm and/or security systems.

The Service & Installation Technician position installs, maintains, or repairs fire alarm and/or security systems including card access and video surveillance. Ensure that work is in accordance with relevant codes and meets the expected needs of the customer. We expect a high degree of communication among our internal team and our customers requiring attention to detail in all aspects of planning and execution of our projects.  Install, maintain, repair, or replace security systems, alarm devices, or related equipment following blueprints of electrical layouts and building plans either remotely or on-site.

Mount and fasten control panels, card readers, door and window contacts, sensors, or video cameras and attached electrical, and network wiring to connect components. Collaborate with appropriate staff from execution of customer proposals through installation and on-going maintenance, that generates customer satisfaction. Troubleshoot systems/processes to determine causes or system failures and to recommend/implement solutions.

Inspect installation sites and study work orders, building plans and installation manuals to determine material requirements and installation procedures. Ensure that work is in accordance with relevant codes and standard practices. Able to work in a team environment and display leadership qualities.

Qualifications Associate Degree in electronics or related degree OR Technical Certifications, or other education supporting this role. 2-5 years of experience as a technician in the fire alarm/security industry. Excellent organizational, decision-making, and communication skills. Strong working knowledge of fire alarm and/or security industry. NICET certification highly preferred (fire division) OSHA 10 certification