Service Advisor Palm Harbor Honda

Asbury Automotive Palm Harbor , FL 34682

Posted 2 weeks ago

Overview

Palm Harbor Honda Now Seeking Experienced Service Advisors!

What we offer: Premium-Free Healthcare

  • Frontline Equity Programs- Weekly Pay

  • Career Growth Opportunities- Competitive Compensation

Palm Harbor Honda is a subsidiary of Asbury Automotive Group (NYSE:ABG), a Fortune 500 company with over 80 stores and 103 franchises!

Responsibilities and Qualifications

  • Greet customers in a timely, friendly manner and obtain pertinent vehicle information

  • Actively promote and build rapport with the customer

  • Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications

  • Generate and provide customer with a complete and accurate estimate of repair

  • Establish and communicate completion time of repair with customer and technician

  • Answer incoming service calls

  • Maintain and schedule service appointments

  • Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)

  • Strictly follow the manufacturer's warranty guidelines and procedures

  • Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores

  • Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property

  • Must be able to manage in a fast paced work environment with limited supervision

  • Must have great customer service, phone and computer skills

  • Previous automotive Service Advisor experience heavily preferred

  • Must be a minimum of eighteen years of age

  • Must have a valid driver's license

  • Must be able to pass pre-employment screening (background & drug test)

Total Rewards

What do we offer?

  • Competitive weekly pay

  • 401k plans with company matching for most full-time and part-time team members

  • Health care medical, dental and vision insurance plans

  • ZERO-COST medical premium for base HDHP option for team member only coverage (select roles eligible and job tenure applies: A&B Technicians, Body Shop Technicians, Internal Technician, Body Shop Mechanical Tech's, Painters, Shop Foreman, Sales Consultants, Service Advisors and Body Shop Estimators.)

  • Tax-free flexible spending accounts

  • Life Insurance ($30,000 complimentary), short-term and long-term disability plans

  • Paid holidays and PTO (up to 28 days depending on length of employment service and position)

  • Stock Equity Grant program for high performance (select front-line team members eligible!)

  • Employee discounts on service and cars

  • Up to 8 weeks paid pregnancy disability leave program

  • Career Path tool to assist in career development

  • Scholarship program for employees, their parents, and their dependents

  • Opportunities to join our community service initiatives

  • Recognition program with opportunity to earn credit on Amazon.com

  • Employee referral program with bonus opportunities

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Service Advisor Palm Harbor Honda

Asbury Automotive