Service Advisor

Mccurley Richland , WA 99354

Posted 4 weeks ago

McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same.

Benefits:

Medical, Dental, Vision

Long Term Disability

Voluntary Life

Illness, Cancer and Accident Insurance

401k with company contribution

Company Logo wear annual stipend

Paid continued education

6 paid holidays as well as paid time off

Discounts on auto purchases, auto parts and auto services at all McCurley locations

Career Advancement Opportunities

Automotive Service Advisor

We are a fast paced service department with an established clientele and we are looking for an energetic Service Advisor to lead and manage an experienced team of Technicians.

Candidate must have exceptional verbal communication skills and proficient computer skills. Knowledge of automobile repair and maintenance is required. Valid driver's license with an acceptable driving record is required. 2 years' service writing experience is vital. Applicant must be a team player and willing to adapt to operational procedures as well as keeping an eye toward enhancing shop flow and efficiency.

Duties and Essential Job Tasks:

  • Be the liaison between the customer and Service Technicians to identify and sell needed vehicle repairs and maintenance.

  • Determine the need for repair and maintenance by relying on information relayed from the team of Technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information.

  • Verify that work is properly diagnosed and performed.

  • Input and maintain accurate vehicle and customer information in the system.

  • The ability to stay organized and efficient each day.

  • Use telephone, email and other means to effectively communicate with customers, vendors and co-workers.

  • Schedule and monitor appointments to enhance shop flow.

  • Maintain a professional appearance of yourself and your work area at all times.

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.

Annual Pay depends on your qualifications and can range from $55,000.00 to $95,000.00 annually.


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