Equipment Experts Inc. Tacoma , WA 98499
Posted 1 week ago
Position Summary
The Dispatch Service Advisor is responsible for dispatching field technicians to service calls and planned maintenance, accurately invoicing completed work, and estimating additional repairs needed. The Dispatch Service Advisor plays a crucial role: aligning excellent customer service and dispatch abilities with our customers' need to deliver excellence safely. This position is highly collaborative, internally and externally facing, and requires a high level of customer service and communication skills.
About Equipment Experts
Equipment Experts, Inc. is proud to have been named one of Seattle Business Magazine's 2023 Best Companies to Work For! https://seattlemag.com/best-companies/sizes/small
Our company operates most of its service work around the Puget Sound area and has performed occasional service work in neighboring states including Alaska, Oregon, Idaho, and Utah. Equipment Experts' mission is to drive our customers' ability to deliver excellence safely, impacting people through the power of production. We work on a wide variety of equipment from diesel trucks, forklifts, heavy equipment, aerial equipment, air compressors, and generators. Our core values are the backbone of our business and guide our hiring process: we operate with Safety, Integrity, Communication, Alignment, Accountability, and are Results oriented.
Performance Objectives
Scope of Work
Requirements
Capabilities and Key Competencies
Education & Experience
Physical Requirements
Benefits
Benefits
Schedule- Full time Position
Pay
Pay range: $22/hr. to $27/hr. based on relevant experience, plus Weekly Production Bonuses
Equipment Experts Inc.