Service Advisor Coggin Honda

Asbury Automotive Orlando , FL 32801

Posted 3 weeks ago

Overview

ATTENTION TOP SERVICE ADVISORS

Coggin Honda of Orlando, a subsidiary of Asbury Automotive Group (NYSE:ABG), a Fortune 500 company with over 80 stores is seeking an Experienced Service Advisor for HIGH VOLUME HONDA DEALER!

Great Team - Great Benefits-Great Opportunity- Great Pay

Responsibilities and Qualifications

The Service Advisor is the face of the dealership for service customers. It is the Service Advisor's responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.

  • Greet customers in a timely, friendly manner and obtain pertinent vehicle information

  • Actively promote and build rapport with the customer

  • Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications

  • Generate and provide customer with a complete and accurate estimate of repair

  • Establish and communicate completion time of repair with customer and technician

  • Answer incoming service calls

  • Maintain and schedule service appointments

  • Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)

  • Strictly follow the manufacturer's warranty guidelines and procedures

  • Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores

  • Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property

  • Must be able to manage in a fast paced work environment with limited supervision

  • Must have great customer service, phone and computer skills

  • Previous automotive Service Advisor experience heavily preferred

  • Must be a minimum of eighteen years of age

  • Must have a valid driver's license

  • Must be able to pass pre-employment screening (background & drug test)

Total Rewards

Pay & Benefits

  • Weekly pay

  • Paid time off (PTO) and holidays for full-time positions

  • Three affordable healthcare plans to select from that meet your healthcare needs along with two dental plans and optional vision coverage

  • Dedicated health concierge service

  • Virtual office visits through Teladoc if you elect medical coverage

  • Specialty pharmacy and pain management programs included with elected medical coverage

  • Promotional pricing for LASIK and PRK procedures if you elect vision coverage

  • Company contribution to HSA program

  • Flexible Spending Accounts (FSA) for Health Care and Dependent Care eligible expenses that allow you to save pre-tax dollars up to $2,600 for healthcare expenses and $5,000 for dependent care, per calendar year

  • Complimentary Basic Life Insurance

Long Term Incentives & Retirement

  • 401 (K) company match plan available for full-time and part-time team members

Life & Leisure

  • Discounts at participating local businesses

  • Discounts on vehicle purchases and services

  • Wellness programs

  • On-site health fairs and seminars

  • Life management services

  • Employee Assistance Program (EAP) on the day you are hired at no cost to you. This coverage provides you and all members of your household confidential access to unlimited phone consultations, limited private consultations for issues with drug or alcohol abuse, marital and relationship counseling, parenting issues, stress, as well as bereavement counseling, crisis intervention, financial counseling, legal counseling, discounts and referrals.

Learning & Development

  • Paid training for most positions

  • On-site training and online digital training programs

  • College Scholarship Program is available for eligible dependents of Asbury employees

  • Continuous new e-Learning opportunities

  • Asbury ethics, integrity and diversity training

  • Management/leadership development

Recognition

  • Service Anniversary Milestone Program

Perks

  • Complimentary lunch provided at select locations at dealer discretion

  • Company social events

  • Gym membership discounts

  • Employee referral program to earn additional income

Safety

  • Return-to-Work Program for workers who are injured while on the job

  • Safety training that is tied to your specific position, so you get the training most pertinent to your career

  • Rewards may vary by employment site and are subject to change at any time.

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Body Shop Technician Coggin Honda Of Orlando

Asbury Automotive

Posted 1 week ago

VIEW JOBS 1/9/2019 12:00:00 AM 2019-04-09T00:00 Overview Coggin Honda of Orlando is now expanding our team seeking Top Body Shop Technicians for high volume collision center! Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As a Body Shop Technician at Coggin Honda of Orlando, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits! We are looking for smart, energetic, technically-focused Body Shop Technicians who will help us redefine the car-servicing experience! Coggin Honda of Orlando is a subsidiary of Asbury Automotive a Fortune 500 company (NYSE:ABG) with over 80 dealerships and 26 collision centers! Responsibilities and Qualifications The Body Shop Technician will be responsible for repairing damaged bodies of vehicles, and or, parts in accordance with factory and dealership specifications and time standards. * Prepare and repair vehicle per estimate according to manufacturer standards * De-trim, disassemble and repair vehicle with a sense of urgency and attention to detail * Maintain/assist with identifying, and or, sourcing parts and material * Work as a team player to ensure on-time delivery of vehicles * Meet or exceed the Collision Center's requirement for productivity * Maintain tools and equipment in a proper state of repair * Understand, keep abreast of and comply with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know, etc. * Knowledge of manufacturers' repair processes & adherence to Asbury Automotive collision's technical repair processes * Positive attitude and fix it right the first time mentality * ASE certification & I-Car certifications are a plus! * Previous automotive technician or military equivalent experience preferred * This position will require extended periods of bending, kneeling, standing, sitting and squatting * This position will require lifting, carrying and pushing of materials (over 50lbs) * Ability to withstand fumes/chemicals, changes in weather conditions (within reason) * Must be able to wear protective equipment including respirator * Must be a minimum of eighteen years of age * Must have a valid Driver's License * Must be able to pass pre-employment screens (background & drug test) Total Rewards In order for you to be your best for our customers, you have to be healthy, financially-secure and continue to develop your skills and expand your knowledge. We are committed to helping you achieve these goals through our competitive benefits and perks program! * Competitive weekly pay * 401k plans with company matching for most full-time and part-time team members * Health care – medical, dental and vision insurance plans * ZERO-COST medical premium for base HDHP option for team member only coverage (select roles eligible and job tenure applies: A&B Technicians, Body Shop Technicians, Internal Technician, Body Shop Mechanical Tech's, Painters, Shop Foreman, Sales Consultants, Service Advisors and Body Shop Estimators.) * Tax-free flexible spending accounts * Life Insurance ($30,000 complimentary), short-term and long-term disability plans * Paid holidays and PTO (up to 28 days depending on length of employment service and position) * Stock Equity Grant program for high performance (select front-line team members eligible!) * Employee discounts on service and cars * Up to 8 weeks paid pregnancy disability leave program * Career Path tool to assist in career development * Scholarship program for employees, their parents, and their dependents * Opportunities to join our community service initiatives * Recognition program with opportunity to earn credit on Amazon.com * Employee referral program with bonus opportunities Why Asbury? Asbury offers the advantages only a major dealer group can. With more than 25,000 available vehicles in stock to sell, 500+ cars sold and 4,500+ vehicles serviced daily, 8,000 team members and 8 million customers, we are one of the largest Fortune 500 franchised auto retailers in the United States. Asbury operates more than 80 dealerships across the country-- which means there are plenty of opportunities for career growth and development. Our competitive pay and benefits, training opportunities, and recognition programs make Asbury an industry leader. To find out more, visit us at: www.asburycareers.com. Asbury Automotive Orlando FL

Service Advisor Coggin Honda

Asbury Automotive