Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Service Advisor- Autonation Honda Sanford

Expired Job

Autonation, Inc. Sanford , FL 32771

Posted 4 months ago

Company Overview

At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles. We represent 36 brands in 16 states, so there's always opportunity to grow your career as a Service Advisor and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.

Position Overview

Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language and suggest up-sell opportunities to keep the customer's vehicle safe.

What Will I Do Every Day?

  • Set, confirm and prepare for appointments with customers so they can have a great service experience

  • Meet or exceed targeted sales goals & the targeted customer satisfaction index

  • Greet customers in a friendly manner when they arrive

  • Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives

  • Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle

  • Produce repair orders for customers, including cost and time estimates, with full transparency

  • Communicate frequently with technicians and parts associates to ensure timely completion of work

  • Follow up with customers on the status of their vehicle, based on how the customer wants to be informed

  • Follow up with customers to ensure satisfaction

  • Gain superior product knowledge to effectively help customers

  • Provide an exceptional customer experience to drive loyalty

What are the requirements for this job?

  • High school diploma or equivalent

  • Proven ability to provide an exceptional customer experience

  • Ability to set and achieve targeted goals

  • Prior sales experience preferred but not required

  • Demonstrated communication, consultative, interpersonal and organizational skills

  • The willingness to follow up with customers

  • Experience and desire to work with technology

  • Valid in-state driver's license and an acceptable, safe driving record

Why should I come work for AutoNation?

  • You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect

AutoNation is an equal opportunity employer and a drug-free workplace.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Receptionist Autonation Honda Sanford

Autonation, Inc.

Posted 2 months ago

VIEW JOBS 12/15/2018 12:00:00 AM 2019-03-15T00:00 Overview Position Overview The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages. What are the day-to-day responsibilities? * Meet and greet customers in a professional manner * Operate switchboard telephone system * Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold * Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave * Provide basic information to callers who have general inquires * Assist with filing duties and other administrative tasks as needed * Prepare sales and service gas tickets for the Accounting Department * Serve as a backup to the Sales Department Cashier * Assist the General Manager with various clerical duties as needed * Attend meetings and trainings as scheduled * Perform other duties as assigned * Be friendly, professional, courteous and efficient when working with all customers and employees What are the requirements for this job? * High School diploma or equivalent * Possess excellent written and verbal communication skills * Ability to operate a multi-line switchboard * Ability to read and comprehend instructions and information * Ability to work well with the public AutoNation is an equal opportunity employer and a drug-free workplace. Autonation, Inc. Sanford FL

Service Advisor- Autonation Honda Sanford

Expired Job

Autonation, Inc.