Mile One Automotive Baltimore , MD 21203
Posted 5 days ago
Job Description
Honda Westminster is looking to add a service advisor assistant to their growing team! Apply today.
Experience Everything MileOne has to Offer:
Competitive compensation
Training and mentoring
Great opportunities for advancement
Positive, success-driven work environment
Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
Summary:
The Assistant Service Advisor greets customers, listens to descriptions of vehicles concerns/problems or service needed, determines the type of service required, and prepares repair orders.
Essential Duties:
Greets all customers entering the service area and directs them to the appropriate person or location
Controls service traffic flow and parking
Determines if customers coming into service have an appointment
Records customer's name, VIN, tag number, mileage, and existing vehicle damage
Assists lot attendant with duties at the service counter
Assists Service Advisors in tasks as assigned
Qualifications:
Must have a valid driver's license
Ability to multitask in a high-volume environment and build relationships with clients to ensure a high level of customer service, return business, and referrals
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Basic MS Office knowledge; computer software, internet proficiency, and general mathematics skills
MileOne Autogroup is an equal opportunity employer and we maintain a drug-free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
Service
Heritage Honda Westminster
Post Internally and Externally
Zip Code
21157
Mile One Automotive