Service Administrator

Overview

Titan Machinery needs to add a Service Department team member! As a Service Administrator, you will be a valued member of Team Titan by:

This position is a great fit for your career if you:

As a Service Administrator you will be a valued member of Team Titan by:

• Taking Care of Our Customers: Complete all administrative work associated with the service department, including work order and warranty claim administration

• Being an Expert: Obtain customer contact information, unit, make, model, serial number, and payment method for all repairs.

• Showing Commitment to Excellence: Monitor customer machines' warranty status to support the Service Deaprtment in proactively scheduling inspections and work prior to warranty expirations and advise on extended warranty options

• Being Safe: Show a focus on always keeping yourself and your team members safe.

Qualifications

This position is a great fit for your career if you:

• Have 1+ years of related experience OR related education/training (degree, certificate, military, etc)

• Can use computer programs as needed to complete your work.

• Have great attention to detail, and enjoy working with numbers and reports

• Enjoy 'tying up loose ends' and connecting with multiple people to help bring a project to the finish line

• Love to learn and stay up-to-date on product training

Titan Machinery provides a generous total compensation package including the following:

• Health Insurance

• Titan Pays the Premium for Single Coverage!!

• Dental Insurance

• Titan Pays the Premium for Single Coverage!!

• Vision Insurance

• Optional

• HSA (Health Savings Account)- up to $1500 tax-free each year, paid to your account by Titan Machinery.

• Parental Bonding Leave

• Pregnancy-Related Leave

• 401(k) with company matching on your FIRST DAY of employment

• (PTO) Paid Time Off starts accruing on your First Day of Full-time employment!

• Performance-based incentives

• 7 Paid Holidays

• Competitive Wages

• Paid Long-term Disability Insurance

• Paid Basic Life/AD&D Insurance

• Optional Insurance Products: Life/AD&D Insurance, Short Term Disability, Accident & Critical Illness, Identity Theft Protection

• FSA (Flexible Spending Account) for eligible expenses and dependent care costs

• Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile Plan

• Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more)

• Titan Paid Bereavement Leave

• Ongoing Professional Training Opportunities

• Tuition Assistance for educational/professional growth

• Paid time for Team Titan Volunteer Activities in your Community

• Volunteer Firefighter/EMT Paid Time Off

• Titan Uniform/Branded Apparel Program

• #TeamTitan

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.