Service Administrator - Mercedes Benz Of Boerne

Overview

Mercedes Benz of Boerne is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified SERVICE ADMINISTRATOR to our Service team. Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork, and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance

• 401(k) plan with company match

• Paid Time-Off

• Employee Stock Purchase Plan

• Employee Vehicle Purchase Program

• Professional work environment, with job training and advancement opportunities

Responsibilities:

• ADP/ CDK Booking and timekeeping for service department.

• Work on cash balancing reports for the service department.

• Maintain the aftermarket extended warranty schedule and assisting in the booking of Ros.

• Assist management and advisors.

• Meet and greet service customers promptly in a professional and courteous manner.

• Liaison between the service and sales department.

• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.

• Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.

• Learn to overcome objections.

• Follow all company policies and procedures.

• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.

Qualifications:

• At least 1 year of sales, service, or accounting in the Automotive industry experience required.

• ADP/ CDK experience a plus

• Confidence in your ability to be successful.

• A desire to work in a commission, performance-based, environment.

• Great attitude with high-energy personality.

• Excellent customer service skills.

• Professional appearance and work ethic.

• Self-starter and self-motivated.

• Ability to work well in a process driven environment.

• Outstanding communication skills in both verbal and written.

• High school diploma or equivalent.

• Valid driver license in the state that you will work and a good driving record.

• All applicants must be willing to submit to pre-employment testing to include: background checks, MVR, and hair follicle drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.

Qualifications