Service Administrator

Crown Roofing LLC Pompano Beach , FL 33060

Posted 1 week ago

Crown Roofing, Florida's Premier Roofing Contractor, with five offices and over 550 employees across the state, is seeking a personable, well-rounded individual to fill the role of Service Administrator in our Pompano location. Excellent customer service skills, computer literacy and the ability to manage a team of service crews, administrative staff and supervisors is required.

Other responsibilities include:

  • Schedule and follow-up on service appointments
  • Maintain organized data entry to ensure appointments are met in a timely manner
  • Preparing proposals for maintenance and repairs for roofs
  • Manage service foreman, helpers and supervisors
  • Meet goals for revenue, gross profits and net profitability of department
  • Maintain relationships with clients to ensure 100% customer satisfaction
  • Maintain fleet of vehicles for service, and inventory for tools, equipment and materials
  • Administration of In-House Tracking Program
  • Bid and Estimate Input


As a Service Administrator you must be self-motivated, adaptable and have a persuasive personality. You must also have excellent verbal and written communication skills and strong active-listening skills. In addition you must be computer literate with Microsoft office products and the use of a smartphone. Specific qualifications include:

  • Ambition to contribute like a partner with this growing business not just an employee
  • Proven success in related role
  • Analytic and problem-solving abilities

Proficient in Excel, Outlook, and Word, strong problem solving skills, accounting principles knowledge, documentation skills, research and resolution skills, data analysis, multi-tasking skills, ability to communicate effectively verbally and in writing, ability to interact with employees and vendors in a professional manner, ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timelines, bilingual is a plus.


Our Service Administrators are offered a competitive salary and compensation package including:

  • Health, Dental, Life, and Vision Insurance, 401 K
  • Paid Holidays and Vacation
  • Paid Time Off (PTO)

If your experience meets the requirements, and you would like to be considered for this position, please submit your resume.

Equal Opportunity/ Affirmative Action Employer/ Drug-Free Workplace




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Service Administrator

Crown Roofing LLC