The Server should create a dining experience that encourages the guest to return.
In addition, the Server:
Welcomes guests after they are seated.
Exhibits professional attitude and presentation per our appearance and dress standards.
Knows the menu, including ingredients and prices.
Where appropriate, explains specials, and makes recommendations to guests.
Takes orders for food, and effectively communicates with Kitchen staff to ensure that food is promptly and properly prepared for guests.
Performs all table service functions with a commitment to guest satisfaction.
Anticipates the needs of guests, i.e., more coffee. Demonstrates service attitude with other staff and customers.
Performs assigned side work relating to the Server position.
Assists team members as necessary.
Assists in maintaining the service station during the shift, and busses tables, seats guests, hosts, takes to-go orders, and assists with maintaining FOH cleanliness.
Rolls silverware as assigned on a daily basis
Accurately reports tip income on a daily basis.
Performs other duties as assigned.
Must be 18 years of age.
Essential Physical Requirements:
Walk and stand throughout the entire shift.
Continuously reach, bend, lift, carry, stoop, and wipe.
Regularly lift up to 50 lbs
Frequently wash hands
Regular and predictable attendance
Moderate exposure to extreme temperatures
Must report to work in a neat, clean uniform and present a well-groomed, hygienic appearance
Knowledge and Skills:
Must be able to effectively communicate with customers, management and coworkers.
Must possess basic math, reading and writing skills
Must possess basic computer skills
Must be able to make change
Must be multi-task oriented
Must have knowledge of workplace safety procedures
Any and all certifications when applicable
First Watch Restaurants