Server

Restoration Hardware Yountville , CA 94599

Posted 2 months ago

We believe that service starts inside the organization and embrace a concept called "People First." At RH, you will create results with an inspiring team in a creative environment with opportunities for career advancement.

RH is seeking a Server with a demonstrated ability to support company leadership in the execution of new and existing business strategies. This includes: providing world class customer service to internal and external guests while taking great care of the equipment and facilities. The responsibilities listed below are indicative of the nature of the position and can be modified due to organizational changes, new business developments, or expansion of the position.

RESPONSIBILITIES

  • Live Our Values: People, Service, Quality and Innovation

  • Support team members and managers with guest services

  • Responsible for the daily setup and breakdown of the dining area

  • Be knowledgeable of all food and beverage offerings including ingredients, methods of preparation and proper service; be able to explain all food and beverage items listed on the menu

  • Ensure guest checks are accurate and closed out properly

  • Prepare server check out report and accurate tip outs

  • Provide friendly yet discreet and unobtrusive service in: greeting, seating and waiting on all guests

  • Anticipate guest needs, both internal & external

  • Assist guests with food and beverage orders

  • Answer guest questions with regards to Food &Beverage

  • Answer guest questions with regards to the Gallery and connect them with an associate to help with Gallery needs

  • Always provide the highest quality service to internal and external guests

  • Engage guests when appropriate to make them feel welcomed and "at home"

  • Ensure the pantry, common areas, dining area and overall gallery environment is presentable throughout the course of the day

  • Assist management to ensure the consistent integrity of the physical facility where food & beverages are served and stored

  • Monitor hospitality areas to ensure they are kept clean, safe and code compliant. Communicate with Manager any issues and assist as needed.

  • Assist with onsite and offsite events

  • Develop and maintain a working knowledge/interest in RH core furnishings business

  • Complete any additional tasks as assigned by Food & Beverage Management or Gallery Leaders

  • Attend and participate at all scheduled meetings and trainings

  • Participate in teamwork and foster harmonious working climate

  • Give feedback on guest comments or complaints to the management

  • Report employee and guest accidents

RELATED COMPETENCIES

  • Minimum of 2-3 years experience as a Server

  • Basset Certified

  • ServSafe Food Handler Certified

  • Willing to learn new and exciting things

  • 21 years or older

  • Energetic, accountable and team oriented

  • Reliable, dependable and responsible

  • Ability to proactively find ways to maintain gallery cleanliness and efficiency

  • Ability to multi-task in a fast paced environment with a positive attitude

  • Basic computer skills is a plus

  • Experience with Aloha or a similar POS system

  • Knowledgeable of food, wine and beer

PHYSICAL REQUIREMENTS

  • Must be able to lift up to 50 pounds

  • Must be able to work standing and walking for extended periods of time

SCHEDULING REQUIREMENTS

  • This position is full or part time. Candidates must be willing to have flexible schedules and must be willing to work weekends and holidays.

BENEFITS

  • Great benefits package with premier medical, dental and vision partners

  • Rewarding paid time-off plans, including vacation, sick time, personal days, company holidays and more

  • Substantial associate discount of 50% off regularly priced RH merchandise and 30% off sale items

  • Access to all RH Members Program benefits, including complimentary design services

  • High-value discounts with respected national vendors, partners and retailers

  • Generous Referral Bonus Program to reward associates for recruiting top talent

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VIEW JOBS 9/7/2019 12:00:00 AM 2019-12-06T00:00 RH is seeking a Server with a demonstrated ability to support company leadership in the execution of new and existing business strategies. This includes: providing world class customer service to internal and external guests while taking great care of the equipment and facilities. The responsibilities listed below are indicative of the nature of the position and can be modified due to organizational changes, new business developments, or expansion of the position. RESPONSIBILITIES * Live Our Values: People, Service, Quality and Innovation * Support team members and managers with guest services * Responsible for the daily setup and breakdown of the dining area * Be knowledgeable of all food and beverage offerings including ingredients, methods of preparation and proper service; be able to explain all food and beverage items listed on the menu * Ensure guest checks are accurate and closed out properly * Prepare server check out report and accurate tip outs * Provide friendly yet discreet and unobtrusive service in: greeting, seating and waiting on all guests * Anticipate guest needs, both internal & external * Assist guests with food and beverage orders * Answer guest questions with regards to Food &Beverage * Answer guest questions with regards to the Gallery and connect them with an associate to help with Gallery needs * Always provide the highest quality service to internal and external guests * Engage guests when appropriate to make them feel welcomed and "at home" * Ensure the pantry, common areas, dining area and overall gallery environment is presentable throughout the course of the day * Assist management to ensure the consistent integrity of the physical facility where food & beverages are served and stored * Monitor hospitality areas to ensure they are kept clean, safe and code compliant. Communicate with Manager any issues and assist as needed. * Assist with onsite and offsite events * Develop and maintain a working knowledge/interest in RH core furnishings business * Complete any additional tasks as assigned by Food & Beverage Management or Gallery Leaders * Attend and participate at all scheduled meetings and trainings * Participate in teamwork and foster harmonious working climate * Give feedback on guest comments or complaints to the management * Report employee and guest accidents RELATED COMPETENCIES * Minimum of 2-3 years experience as a Server * Basset Certified * ServSafe Food Handler Certified * Willing to learn new and exciting things * 21 years or older * Energetic, accountable and team oriented * Reliable, dependable and responsible * Ability to proactively find ways to maintain gallery cleanliness and efficiency * Ability to multi-task in a fast paced environment with a positive attitude * Basic computer skills is a plus * Experience with Aloha or a similar POS system * Knowledgeable of food, wine and beer PHYSICAL REQUIREMENTS * Must be able to lift up to 50 pounds * Must be able to work standing and walking for extended periods of time SCHEDULING REQUIREMENTS * This position is full or part time. Candidates must be willing to have flexible schedules and must be willing to work weekends and holidays. RH (Restoration Hardware) Yountville CA

Server

Restoration Hardware