Server - Pool & Beach / Seasonal / Surf & Sand Resort

JC Resorts LLC Laguna Beach , CA 92651

Posted 2 months ago

JC Resorts has been a proven leader in the management and operation of golf and resort properties since 1971. Our diverse entities are united by the same authentic vision

  • MAKING MEMORIES. EVERY GUEST.

    EVERY TIME. That means impeccable service without stuffiness, attention to detail without stifling formality and comfortable accommodations without the trace of pretentiousness. We revel in the unique and offer a customized approach to maximize the performance individual properties while enhancing their distinctive character.

JC Resorts has an exciting opportunity for a customer focused, Pool and Beach Server / Seasonal with strong communication and multi-tasking skills. Based at the Surf & Sand Resort, this role is responsible to provide efficient and professional pool-side service of food and drinks to hotel guests.

To complete an APPLICATION please visit our corporate website: WWW.JCRESORTS.COM or contact the Human Resources office direct line 949-376-2764 anytime Monday

  • Friday, 8:30 am 5:00 pm for more information.

Surf and Sand Resort offers career advancement opportunities and excellent benefits including...

  • 401K Plans

  • Paid Time Off

  • Complimentary Meals

  • Uniforms

  • Tuition Reimbursement

  • Discount Programs

ESSENTIAL DUTIES:

To understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Pool and Beach Manager, when necessary to ensure customer satisfaction.

To extend a courteous, friendly, and professional greeting to guests as they arrive, and to thank them as they depart.

To make the Pool and Beach Manager aware of all guest comments and complaints.

To be thoroughly familiar with the menus, service standards, and procedures.

To follow specified procedures to provide prompt, efficient, and gracious customer service to hotel guests by the pools, including answering telephones; taking and delivering orders; preparing and presenting guest checks; and providing correct change for cash transactions.

To follow specified procedures to properly set-up pool and beach stations and perform side work, on a daily basis.

To ensure the cleanliness and condition of all glasses, dishes, and utensils used in pool-side service.

To keep the pool and beach areas clear of used glasses, dishes, utensils, and towels at all times.

To set up beach with chairs, umbrellas and towels and to ensure that guests are provided with clean towels and ice water, as needed.

To maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.

To follow all specified procedures to correctly handle all cash, and credit transactions, including the proper use of Micros computer systems.

To follow all policies and procedures of JC Resorts LLC.

To immediately report all suspicious occurrences and hazardous conditions.

To maintain the cleanliness and safety of work areas at all times.

To practice safe work habits at all times, to avoid injury to self and others.

To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment.

To attend all mandatory meetings as directed.

To perform other tasks, including cross-training, as directed.

JOB KNOWLEDGE & EDUCATIONAL LEVEL: High school diploma or equivalent required.

English fluency required. Must have minimum one year experience in food and beverage service. Must be familiar with California liquor laws.

SKILLS AND APTITUDES: Detail oriented.

Organized and efficient. Learns quickly. Safety minded.

High quality standards for production and service. Diplomatic and calm. Strong verbal communications skills.

Courteous, friendly, and professional manner. Good team player. Customer service focus.

Able to work productively with little supervision. Trustworthy and reliable.

PHYSICAL DEMANDS: Stands and walks moderate to long distances throughout shift.

Constantly required to handle and move objects weighing up to 40 lbs. over moderate to long distances. Bends, stoops, pushes, and lifts to perform routine job tasks. Must be able to work well under pressure. Frequent use of stairs, daily.

JC Resorts LLC / Surf & Sand Resort is an Equal Opportunity Employer M/F/D/V



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Server - Pool & Beach / Seasonal / Surf & Sand Resort

JC Resorts LLC