The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments primarily during the PM hours. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Alcohol Awareness Certification (must comply with State regulations)
Food Handlers certification (must comply with State regulations)
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc.
Be familiar with the organization of the restaurant and lounge and know the function of each job position.
Have a thorough knowledge of menus and specials in the restaurant.
Service guests with all food and beverage requirements in a warm friendly courteous and professional manner.
Clear clean and reset tables as needed.
Be familiar with the operation of the P.O.S. system.
Carry out cashiering functions in closing checks and end of shift paperwork.
Perform opening and closing procedures and side work duties according to station rotation assignment.
Ensure that tables and side stands are kept stocked tidy and clean.
Perform other tasks/jobs as assigned by the supervisor or manager.
Guests can relax at Hilton Garden Inn Roanoke Rapids, offering a range of thoughtful services for their comfort and support. Conveniently located near Exit 171 on I-95, this Roanoke Rapids hotel is near exciting attractions including Lake Gaston, Medoc Mountain and historic Halifax.
Visitors can savor delicious American cuisine at the Great American Grill, our hotel restaurant. They can unwind with an evening drink in the warm and welcoming Pavilion Lounge or snack on treats from the 24-hour Pavilion Pantry convenience store. We offer an indoor pools whirlpool and 24-hour fitness center, featuring modern equipment.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan