Server

Responsibilities:

• Has at least 5 years of experience serving in restaurants and basic knowledge in food & beverage.

• Always provides prompt, courteous, and professional food & beverage service to all restaurant guests.

• Reports to the Supervisor/Manager before a shift starts to obtain the assigned station.

• Ensures that work areas/stations are clean, orderly, and stocked with the specified condiments and amenities.

• Ensures that tables are set properly according to assigned stations.

• Consistently notifies Supervisor/Manager of any inventory that needs to be ordered or stocked.

• Completes side duties; stocking condiments, folding napkins, polishing silver/glassware, preparing rollups, etc.

• Maintains complete knowledge of restaurant floor layout to serve guests efficiently.

• Adheres to an established sequence of service standards.

• Ensures guests are greeted within two minutes.

• Ensures guests' orders are taken in a timely manner.

• Acknowledges a guest immediately and by name if possible.

• Maintains complete knowledge of all food & beverage items, prices, ingredients, methods of preparation, and availability.

• Able to provide suggestions to guests while describing tastes and flavors in the food, wine, and craft cocktails.

• Accurately opens all checks and enters information on the point-of-sale system.

• Ensures that all guest orders are accurate before serving.

• Maintains proper table maintenance in between courses.

• Effectively performs tableside service with poise, confidence, and compliance with all safety and sanitation standards.

• Ensures that all sales are accounted for and accurate prior to presenting a check to the guest.

• Ensures that guest receives their check in a timely manner.

• Follows all cash handling procedures and check-closing procedures.

• Ensure coupons, comps, room charge, credit card, etc. are settled in compliance with accounting policies.

• Verifies all check discrepancies with Supervisor/Manager before changing and closing.

• Exhibits extreme care when handling dishware, glassware, silverware, and food product.

• Helps to keep the restaurant sanitized up to training standards.

• Includes all responsibilities listed under beverage runner, food runner, and server assistant.

Minimum Qualifications:

• Previous experience of serving in a fine-dining restaurant is mandatory.

• Must possess outstanding interpersonal communication skills to effectively interface with guests.

• Must be able to walk/stand for long periods of time.

• Must be able to lift up to 30lbs.