A global tribe of individuals, partners and progressives, devoted to creating extraordinary experiences for our community throughout our proprietary brands - we are sbe.
Visionaries at the forefront of hospitality, cuisine, design, residences and entertainment, our lifestyle moments are forged with highly-curated and passionate service.
We are committed to authenticity, sophistication, mastery and innovation.
Our stage is the world. Our time is now.
With this in mind, we foster a family environment built on values that describe our lifestyle, experiences and how we see the world. When you have a tribe such as ours and place it in and around the collection of accommodations, restaurants and nightlife, you create a force that cannot be replicated by anyone else. We are an equal opportunity employer.
Kumi Japanese Restaurant and Bar by Akira Back at Mandalay Bay Hotel and Casino features a modern Japanese menu with a Korean-American twist. Guests are welcomed by an extraordinary ambiance of raw natural woods, hammered steel accents and touches of red lacquer to compliment the dining experience. Sumptuous cuisine is complemented by a wide array of specialty cocktails created by master mixologists. Kumi is the principal culinary destination for Japanese cuisine in Las Vegas.
We are seeking a Server to join our inspired and driven KUMI Restaurant & Bar at Mandalay Bay Resort!
The Server will provide attentive service to all customers while taking and serving food and beverage orders. Servers are responsible for presenting themselves as a positive reflection of the venue while providing exceptional customer service.
Acts as an ambassador of the venue, marketing the venue and all products offered to the targeted customer base.
Exhibits and executes a complete knowledge of the venue's sequence of service and selling technique.
Provides each customer with a properly itemized bill and secure payment according to established venue procedures.
Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises.
Communicates with management, and other service staff to rectify any and all customer needs, comments or incidents.
Ensures that assigned area, side station, tables and POS stations are clean and well stocked at all times.
Communicates and works with all support staff to ensure inventory is maintained at established par levels.
Adheres to all established policies, procedures and guidelines.
Must be able to provide an upbeat, energetic, fun atmosphere at all times.
Employees will be required to engage and interact with customers in a fun, playful manner.
Check station before, during and after shift for proper set-up and cleanliness.
Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
Record the details of the order from the guests, upsell, repeating the order to the guest to check for accuracy.
Input the order into the Point of Sale computer in exact compliance with department protocol in order to inform the kitchen of the relevant details in the order being placed.
When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Replenish beverages as necessary and check with guests for overall satisfaction.
Market and serve upon request any dessert items or specialty beverages.
Monitor guest satisfaction and present check. Process check per hotel procedures.
Communicate with kitchen chefs and abide by their rules, guidelines and requests.
Must have a working knowledge of spirits, wine and beer as well as all other products offered.
Must have at least 2 years of experience in a fast paced, high energy restaurant as a server.
Must be driven to focus on upselling at all times.
Must be able to follow established cash handling procedure to tender customer checks.
Must possess basic computer abilities and experience working with a POS system.
Must be organized, follow directions and make quick decisions that are consistent with established company standards.
Must be fluent in the English language, both written and oral. Multilingual skills are a plus.
LICENSES OR CERTIFICATES:
Sbe Entertainment Group