Server

Server

Accountable for taking orders and delivering food/beverages while providing prompt and friendly service.

Responsibilities:

• Deliver a consistently high level of guest service to all guests in Theater.
• Adhere to all company guidelines and standards for serving alcoholic beverages.
• Demonstrate mastery of the food and beverage menu; respond to questions about menu items and drink options.
• Interact with guests comfortably in low lighting while communicating effectively in a soft tone as to not disrupt guests.
• Display comfortable, genuine sales approach; provide insight to popular menu items and make suggestions for additional plates and drink pairings.
• Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service.
• Provide Management with key signs of guest intoxication while ensuring minors are not served alcoholic beverages.
• Keep the assigned stations cleaned and stocked at all times.
• Secure payment for all checks and process checks through the POS in a timely manner.
• Build a relationship that makes guests want to return to Theater
• If asked by Management, act as a peer mentor for new staff members.