Harbor Retirement Associates Plano , TX 75023
Posted 3 weeks ago
Responsible for the prompt, pleasant, and efficient service to all community residents visiting dining rooms and activities. Remain aware of the physical appearance of dining rooms and waitress stations. Be watchful for situations that might pose a trip hazard for the residents.
Essential Functions:
Will act as a mentor for new associates
Ensures all check lists are completed during shift
Ensures temperature logs are completed during shift
Assign job tasks and complete and assign additional job duties as needed, and follow up on assigned tasks
Work with DOH on schedules
Wet floor signs are in place
Up holds all Sanitation requirements
Resident complaints and recovery - along with cooks do table touches to ensure resident satisfaction
Ensure memory care is being served in a timely fashion and ensure server is present to help with clean up in MC
Ensures the dining areas exceed standards of appearance and cleanliness
Ensures staff maintains their personal hygiene, uniform standards, and health standards
Maintain and protect the confidentiality of resident information at all times
Provide a pleasant dining experience for all community residents, while following instructions to meet their specific dietary needs when necessary
Responsible for the proper dining set-up of the dining room(s) while meeting or exceeding hospitality and service standards
Obtain food and supplies for meal service as directed
Distribute and store clean dishes
Practice safe, sanitary food handling for food preparation, food holding and service
Assist I preparation of foods as directed
Perform cleaning duties in dining room, kitchen, serving areas, cafeteria and storerooms as directed
Mop floors in areas as designated by supervisor
Practice and observe all safety and loss prevention procedures; adhere to universal precautions and all infection control guidelines
May perform other duties or fill in for other dining room or wait staff as requested on
Non-Essential Functions:
Leads by example exhibiting the CORE Values through servant leadership
Must possess a passion to work with and around senior citizens
Attends required community meetings and participates Life Enrichment activities when able
Completes all required courses in adherence with HRA University
Is prompt and able to perform the required duties of the position on a regular, predictable basis
Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent
Becomes familiar and understands the steps for fire evacuation
All associates are responsible for maintaining a safe and secure environment for all community residents
Qualifications/Skills/Educational Requirements:
High school education or GED equivalent required.
Minimum of one (1) year experience in "front of the house operations" within restaurant, hotel, club or similar environment
Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts
Knowledge of OSHA regulations
Knowledge of state food-handling and kitchen regulations
Must possess a passion to work with and around senior citizens
Must have patience, tact, and cheerful disposition
Harbor Retirement Associates