Troon Golf, L.L.C. Hallandale , FL 33008
Posted 2 months ago
OUR CULTURE - here at Shell Bay, what sets us apart is the combination of unparalleled amenities and superior authentic service to delight the most sophisticated members and their guests. Shell Bay is focused on staying fresh and relevant while offering our members the very best in class. We can only accomplish this mission with our greatest asset, our employees. If you think you have the passion and drive to become a member of our team, we are looking for you.
CLUB PRINCIPLES
Extraordinary experiences delivered by a superior staff.
Honesty, Integrity and Respect
Positive Attitude and Friendly Demeanor
Pride of Work Product and the Organization
Teamwork and Cooperation
Dedicated Work Ethic and Knowledge of Job Requirements
Consistent Delivery of Excellent Products and Services
Courtesy and Professional Conduct
Excellent Communication Skills
Follow Through on Promises
JOB DESCRIPTION
Our mission is to ensure the club members find themselves on an exceptional lifestyle enjoyment journey through their favorite sport activities combined with endless hand crafted food and beverage offerings and personalized service excellence. Our commitment to everything we do inspires us to guarantee a home of the ultimate hospitality extended to members and their guests through our bespoke service culture and curated programming.
Ideal candidates have flexible schedules with availability to work weekends and holidays, as needed. This includes competitive compensation starting at $25.00 per hour plus tips.
Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience, camaraderie, and dining room management.
Responsibilities
Maintain a professional appearance at all times
Provide prompt and efficient customer service
Display knowledge of the F&B menus
Follow steps of service and maintain high service standards as per provided training
Take food and/or drink orders and use POS system to input orders
Serve beverages and food dishes to guests in an accurate and timely manner
Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested at comfort stations
Suggests and serves dessert, coffee and other items as applicable and/or necessary
Handles all cash and/or credit cards for payment following all standard operating procedures
Keeps tables, dining room and workstation(s) sanitized and organized
Listen and respond to guest complaints
Performs clean-up and closing procedures as assigned by manager
Perform all other duties assigned by supervisor or manager
Education and Experience Requirements
1-2 years of food service experience
Minimum education: High School (or equivalent) Diploma
A thorough understanding of fine and casual dining
Must be of legal age to serve liquor according to state law
Possesses excellent customer service skills
Must be dependable
Must be able to work in a fast-paced environment
Must have strong communication and interpersonal skills
Must be able to work in a team environment
Working Conditions
Physical activity including long periods (6-8 hours) of standing, walking, bending, and scooping
The employee will be required regularly to reach with arms and hands
The employee occasionally will be required to lift up to 30lbs.
Use of sight, reading, wrist movement to serve meals and beverages, operate food service equipment and clean food service areas
Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
Noise level is moderately quiet
Work extended hours during golf and holiday season.
Work weekends and holidays
About Shell Bay Club:
Brought to life by Auberge Resorts Collection, at Shell Bay Club every moment is thoughtful and every need is anticipated, with careful attention to detail and service tailored especially for every single club member and their guest. With sport and wellness offerings conceptualized by world-renowned experts, Shell Bay is a playground for peak performance and boundless potential. Where every detail has been considered, from design to delivery, service to sustainability. To enhance interactions, spark inspiration and cultivate a sense of true belonging. We exist to provide a place where sports, connection and community can come to life. We know that ultimately it's people that make a place great. Our role is to provide the right combination of bespoke areas and enjoyment.
For more information, please visit: https://www.shellbayclub.com
For more information about the Troon Experience, please visit https://www.troon.com/
Troon Golf, L.L.C.