Job Title: SERVER
Department: Front of House (FOH)
Supervisors: General Manager, Assistant General Manager, Manager, Server Trainer, Shift Lead
Licensing: If Applicable
To exceed guest satisfaction. Gives personal attention and takes ownership of excellent service. Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems.
Has prior Server experience in a high volume restaurant.
Delivers exceptional verbal communication skills with a warm and inviting personality.
Knowledgeable of safety, sanitation and food handling procedures.
Ability to multi-task, wait on multiple guests and be detailed oriented.
Ability to take direction, develop and work in a team environment.
Works calmly and executes job duties effectively under pressure.
Accountable, self-motivated, organized and utilizing problem solving skills.
Committed to quality movie-going and brewpub service and menu knowledge.
Clocks In and Out when scheduled and is engaged while in server role.
Provides food and beverage service to guests using great standards to stay true to our core values.
Answers questions about menu items and has ability to make recommendations.
Checks proper valid identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Sets up, re-sets and breaks down auditoriums and service areas.
Continually services food, alcohol, non-alcoholic beverages other items throughout the film.
Ensures revenue is maximized through accurate check delivery and correct billing procedures.
Communicates with guests and team members in a professional and polite manner.
Ensures cleanliness of auditoriums, service areas and other areas of the cinema.
Displays citizenship and team work.
Ability to speak and hear.
Close and distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to stand and walk for long periods of time.
Ability to reach, bend, stoop, and frequently lift up to 35 lbs. and occasionally lift/move 50 lbs.
Exposure to heat/cold from the mechanical equipment.
Moderate to loud noise level.
Wide Spectrum Flix Brewhouse is designed to deliver a superlative experience for adults and families in the broadest segments of American life. However, we are not all things to all people.
Cinematic Leadership We generally exhibit first-run wide release motion pictures. We celebrate the cinematic experience and work to protect it by providing a safe and approachable movie-going environment for adults and families. We will always be on the forward curve of cinema technology.
Good Food We offer high-quality food that is all-American, responsibly sourced, nutritionally diverse, affordably priced and accessible to the markets we serve.