Server

Flixbrewhouse Round Rock , TX 78664

Posted 1 week ago

Job Title: SERVER

Department: Front of House (FOH)

Supervisors: General Manager, Assistant General Manager, Manager, Server Trainer, Shift Lead

Licensing: If Applicable

Job Purpose:
To exceed guest satisfaction. Gives personal attention and takes ownership of excellent service. Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems.

Job Qualifications:

  • Has prior Server experience in a high volume restaurant.

  • Delivers exceptional verbal communication skills with a warm and inviting personality.

  • Knowledgeable of safety, sanitation and food handling procedures.

  • Ability to multi-task, wait on multiple guests and be detailed oriented.

  • Ability to take direction, develop and work in a team environment.

  • Works calmly and executes job duties effectively under pressure.

  • Accountable, self-motivated, organized and utilizing problem solving skills.

  • Committed to quality movie-going and brewpub service and menu knowledge.

Job Tasks:

  • Clocks In and Out when scheduled and is engaged while in server role.

  • Provides food and beverage service to guests using great standards to stay true to our core values.

  • Answers questions about menu items and has ability to make recommendations.

  • Checks proper valid identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

  • Sets up, re-sets and breaks down auditoriums and service areas.

  • Continually services food, alcohol, non-alcoholic beverages other items throughout the film.

  • Ensures revenue is maximized through accurate check delivery and correct billing procedures.

  • Communicates with guests and team members in a professional and polite manner.

  • Ensures cleanliness of auditoriums, service areas and other areas of the cinema.

  • Displays citizenship and team work.

Physical Requirements:

  • Ability to speak and hear.

  • Close and distance vision, peripheral vision, depth perception, and the ability to adjust focus.

  • Ability to stand and walk for long periods of time.

  • Ability to reach, bend, stoop, and frequently lift up to 35 lbs. and occasionally lift/move 50 lbs.

Working Conditions:

  • Exposure to heat/cold from the mechanical equipment.

  • Moderate to loud noise level.

Brand Principles:

  • Wide Spectrum Flix Brewhouse is designed to deliver a superlative experience for adults and families in the broadest segments of American life. However, we are not all things to all people.

  • Cinematic Leadership We generally exhibit first-run wide release motion pictures. We celebrate the cinematic experience and work to protect it by providing a safe and approachable movie-going environment for adults and families. We will always be on the forward curve of cinema technology.

  • Good Food We offer high-quality food that is all-American, responsibly sourced, nutritionally diverse, affordably priced and accessible to the markets we serve.

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