EOS Hospitality Key West , FL 33040
Posted 2 weeks ago
About The Perry Hotel
The Perry Hotel combines exceptional service with upland hospitality experiences in order to create a destination with a nautical focus. The Perry Hotel is a 100-room boutique property that deftly balances modern design and amenities with the nostalgia and craft of a by-gone era.
Responsibilities/Duties:
Possesses full knowledge of food and beverage products served and utilizes suggestive selling techniques.
Set restaurant for service by setting tables with candles, napkins, service plates, utensils and glassware
Put customer orders into POS to relay information to the bar and kitchen by recording guest's choices, identifying special dietary needs and/or special requests in a timely manner.
Ensures guests receive immediate, friendly, and personalized service to build their intent to return.
Guides guests to select food and beverages by presenting menu, offering cocktails, suggesting courses, explaining the specials, identifying appropriate wines, answering food preparation questions, etc.
Stay updated on current menu choices, specialties and menu deviations, items that are 86'd, etc.
Serve guests by picking up and delivering orders from bar and kitchen; deliver appropriate accompaniments and condiments.
Respond to guest cues to anticipate when additional service is needed.
Maintain table setting by removing courses as completed, replenishing utensils, refilling water glasses, being alert to patron spills or other special needs
Maintains positive guest satisfaction by exceeding service expectations.
Properly open and pour wine tableside
Handles guest complaints or directs them to a manager.
Operates point-of-sale system with high level of efficiency and handles large amounts of currency.
Practices proper cash handling procedures by addressing the point-of-sale system after every transaction, properly organizing money, counting change back to guests, and following appropriate checkout procedures.
Complete all side work as directed by management.
Work with all other team members in a respectful and professional way to accomplish all department tasks and responsibilities.
Support all department initiatives and programs as requested by management
Perform basic cleaning tasks as needed or directed by management.
Adhere to grooming, uniform and appearance standards consistently.
The Perry Hotel offers it employees:
Competitive Wages
Subsidized Dormitory Style Housing
Paid Vacation Time
7 Paid Holidays
Employer-Sponsored Health Plans
Dental Insurance
Vision Insurance
Disability Insurance
Supplemental Insurance
Life Insurance
401K with Company Match
And Much More
Come Join Our Team...
EOS Hospitality