Server

EOS Hospitality Key West , FL 33040

Posted 2 weeks ago

About The Perry Hotel

The Perry Hotel combines exceptional service with upland hospitality experiences in order to create a destination with a nautical focus. The Perry Hotel is a 100-room boutique property that deftly balances modern design and amenities with the nostalgia and craft of a by-gone era.

Responsibilities/Duties:

  • Possesses full knowledge of food and beverage products served and utilizes suggestive selling techniques.

  • Set restaurant for service by setting tables with candles, napkins, service plates, utensils and glassware

  • Put customer orders into POS to relay information to the bar and kitchen by recording guest's choices, identifying special dietary needs and/or special requests in a timely manner.

  • Ensures guests receive immediate, friendly, and personalized service to build their intent to return.

  • Guides guests to select food and beverages by presenting menu, offering cocktails, suggesting courses, explaining the specials, identifying appropriate wines, answering food preparation questions, etc.

  • Stay updated on current menu choices, specialties and menu deviations, items that are 86'd, etc.

  • Serve guests by picking up and delivering orders from bar and kitchen; deliver appropriate accompaniments and condiments.

  • Respond to guest cues to anticipate when additional service is needed.

  • Maintain table setting by removing courses as completed, replenishing utensils, refilling water glasses, being alert to patron spills or other special needs

  • Maintains positive guest satisfaction by exceeding service expectations.

  • Properly open and pour wine tableside

  • Handles guest complaints or directs them to a manager.

  • Operates point-of-sale system with high level of efficiency and handles large amounts of currency.

  • Practices proper cash handling procedures by addressing the point-of-sale system after every transaction, properly organizing money, counting change back to guests, and following appropriate checkout procedures.

  • Complete all side work as directed by management.

  • Work with all other team members in a respectful and professional way to accomplish all department tasks and responsibilities.

  • Support all department initiatives and programs as requested by management

  • Perform basic cleaning tasks as needed or directed by management.

  • Adhere to grooming, uniform and appearance standards consistently.

The Perry Hotel offers it employees:

Competitive Wages

Subsidized Dormitory Style Housing

Paid Vacation Time

7 Paid Holidays

Employer-Sponsored Health Plans

Dental Insurance

Vision Insurance

Disability Insurance

Supplemental Insurance

Life Insurance

401K with Company Match

And Much More

Come Join Our Team...


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