Server Assistant

Spirit Cruises Norfolk , VA 23510

Posted 3 months ago

Job title: Server Assistant

Department: Food & Beverage

FLSA status: Non-exempt

Reports to: Restaurant Manager/ Supervisor on duty

Job Summary:

Inspired by our commitment to excellence, the service team at our Company* creates unforgettable memories for our guests. The successful Server Assistant aids servers in the prompt delivery and removal of food and beverage items, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.

Essential Functions:

  • Provide exceptional hospitality to guests and coworkers as prescribed in Our Service System (OSS)

  • Provide guests with water, coffee/tea, and bread service throughout the meal

  • Bus used and unneeded dishes and glassware from guests tables to galley

  • Scrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaning

  • Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drink and broken dishes, and remove empty bottles and trash

  • Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture

  • Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest

Additional Responsibilities:

  • Be prepared to begin work at scheduled time

  • Maintain uniform and personal grooming in compliance with appearance standards

  • Assist with the warm and efficient greeting and seating of guests when they arrive

  • Other duties as assigned by the manager or supervisor on duty

Accountabilities:

The successful Server Assistant will personally contribute to the unforgettable guest experience, be favorably viewed by supervisors and peers, and be swift and efficient in the execution of their assigned duties. Performance will be measured by guest and mystery shopper satisfaction surveys, departmental tests, management evaluation, and feedback from peers on the service team.

Job Specifications / qualifications:

  • High school diploma or equivalent required

  • Must meet minimum state age requirements

  • Previous restaurant experience preferred

  • Energetic and enthusiastic personality essential

  • Must be able to effectively understand and convey written and verbal information to guests and coworkers

  • Must possess a service orientation actively looking for ways to help others

  • Will work for extended periods of time without sitting

  • Required to lift furniture and other heavy items such as bus tubs up and down stairs

  • Will be required to be available for work on all major holidays

  • Per US Coast Guard requirement, must be a US Citizen or a Permanent Resident

  • For purposes of this job description only, references to the 'Company' are to the following subsidiaries of Entertainment Cruises Inc.: Premier Yachts, Inc., Mystic Blue Cruises, Inc., Seadog Ventures, Inc., and Spirit Cruises, LLC. You are employed by one of these subsidiaries, not by Entertainment Cruises Inc.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Server

Harbor's Edge

Posted 3 days ago

VIEW JOBS 8/16/2019 12:00:00 AM 2019-11-14T00:00 Harbor's Edge is currently hiring experienced wait staff to support our 5-star Dining and Catering operation. Mature, positive and friendly individuals who possess a genuine desire to work with the elderly are encouraged to apply. Flexible, part time work schedules available. The Server will wait tables, maintain the dining room and service areas in a clean and orderly fashion, and assist with special functions. RESPONSIBILITIES * Maintains proper table settings, placement of flatware, glasses, napkins, condiment dishes, and vases * Clears dishes after meal service, cleans tables and chairs, and resets tables for the next meal * Assists in the preparation and delivery of service for special functions * Serves residents promptly, courteously, and in a professional and orderly manner * Demonstrates positive resident relations and adheres to the facility's quality care and service standards for all residents, families, and guests * Maintains a positive, cheerful attitude at all times * Follows sanitation and safe food handling guidelines * Uses Point of Sale system accurately with minimal errors * Perform other duties as assigned. Attend in-service classes and staff meetings. QUALIFICATIONS * Must be at least 18 years old * High school diploma/GED at a minimum * At least one year of relevant experience * Current Food Handlers Card * Must be able to deal tactfully with personnel, residents, family members, visitors, and the general public * An up-beat and engaging personality * Able to follow spoken and written instructions * Able to carry up to 40 pounds BENEFITS * Competitive Compensation * Matched 403(b) Retirement Savings * Holidays Harbor's Edge Norfolk VA

Server Assistant

Spirit Cruises