Server Administrator (Clerk Of The Circuit Court) JC #9224

This position requires a physical presence at the work location.

Please refer to Important Information at the end of the page.

Clerk of the Circuit Court

of Cook County

• Richard J. Daley Center

• Five (5) Municipal Courthouses

• Juvenile Center

• Expedited Child Support

• Domestic Violence Court

• Branch Courts

• Mental Health Courts

• 26th & California

Server Administrator

Job Summary

The Server Administrator will support the Windows Server Administrator role and is responsible for managing enterprise servers, SAN Storage, applications, and associated tools. Under the direction of the Chief Deputy Clerk of Network & Server Support, the Server Administrator will administer the Clerk of the Circuit Court's distributed systems and associated infrastructure. The Server Administrator responsibilities include server capacity planning, monitoring, troubleshooting and project support. The Server Administrator is also responsible for identifying and resolving computer and peripheral related issues.

Essential Job Duties

• Deploys, maintains and customizes Enterprise Windows servers, Hyper-V technologies.

• Maintains, implements and supports SAN Storage.

• Implements and maintains VMware hypervisor environments.

• Administers and supports the Active Directory, DNS and DC.

• Supports and implements group policy standards throughout managed services installed client base.

• Maintains, supports and implements optimal backup strategies.

• Troubleshoots and escalates issues that are Storage, Server or virtualization related.

• Plans, configures, installs and maintains the hardware, operating systems and applications.

• Communicates with users and management frequently to troubleshoot technical issues and computer programs that address business requirements and user needs.

• Documents software updates and operational procedures, creates hardware configuration plans and conducts user tests to measure and assess network performance.

• Updates and plans for the update of critical software for operating systems and firmware. Maintains network diagrams and documentation for all servers and network components.

• Monitors the enterprise systems to ensure maximum user availability and system performance.

• Mentors/trains team members on existing and new technologies.

• Provides after-hours support for Infrastructure related emergencies and occasional weekend maintenance and support.

• Performs systems reconfiguration as required to optimize system functioning.

• Maintains high availability of critical applications.

• Maintains inventory and asset configuration documentation.

• Develops methods and works with other team members to enhance security and to minimize network attacks.

• Implements system policies to enforce security procedures and providing training to end users in the use of and protection of IT resources.

• Resolves assigned tickets within pre-defined SLAs.

• Supports and maintains all data center equipment including servers, storage, and other network equipment.

• Performs other duties as assigned or required.

The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work.

Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, MIS, or related field from an accredited college or university.

• Five (5) years of full-time work experience as a Server Administrator.

OR

• High School Diploma or GED
• Eight (8) years of full-time work experience as a Server Administrator

Preferred Qualifications

• One (1) year of full-time IT work experience in a CJIS-compliant environment or government setting.

Knowledge, Skills, Abilities and Other Characteristics

• Excellent leadership skills.

• Mathematical aptitude.

• Ability to critically think through complex problems.

• Experience programming, configuring, and supporting various platforms.

• Excellent organization and planning skills.

• Ability to follow directions, multi-task, and problem-solve in a fast-paced environment.

• Excellent customer service skills.

• Ability to interact in a professional manner with the public, attorneys, employees, and other court personnel.

• Excellent interpersonal and facilitation skills.

• Ability to communicate effectively both orally and in writing.

• Ability to work with a team and/or independently.

• Ability to make clear presentations and facilitate meetings.

• Ability to achieve goals and meet deadlines.

• Computer literacy, skill, and efficiency in entering and retrieving data and preparing informative reports.

Physical Requirements

• Ability to sit, stand, walk or move for extended periods of time.

• Ability to repetitively use hands to operate standard office equipment and handle documents.

• Must be able to lift 30 lbs.

Education/Certifications Requirements

Candidates who are contacted for an interview will be required to produce original required documents (e.g., current driver's license, diploma, school transcript, certifications, etc.) listed on the Notice of Job Opportunity, within five (5) days of being notified, in writing, by the Bureau Chief of BHR (or designee) that they have been provisionally placed on the Interview List. Candidates will be notified of how to submit the required documents.

Degrees awarded outside of the United States, except for those awarded in one of the United States territories and Canada, must be credentialed by either the World Education Services (WES) or Educational Credential Evaluators (ECE).

Veterans Preference

When applying for employment with the Clerk of the Circuit Court of Cook County, preference is given in the application process to honorably discharged Veterans who have served in the Armed Forces of the United States for more than 180 consecutive days, or during War Time. To take advantage of this preference a Veteran must:

1.MEET THE MINIMUM QUALIFICATIONS FOR THE POSITION.

2.IDENTIFY THEMSELVES AS A VETERAN BY CHECKING "YES" UNDER VETERAN STATUS ON THE DIVERSITY/SELF IDENTIFICATION PAGE OF THEIR EMPLOYMENT APPLICATION.

3.UPLOAD A COPY OF THEIR DD 214, DD 215 or NGB 22 (NOTICE OF SEPARATION) AT TIME OF APPLICATION FILING. IF YOU HAVE MULTIPLE DD 214's, 215's, OR NGB 22's, PLEASE SUBMIT THE ONE WITH THE LATEST DATE. COAST GUARD MUST SUBMIT A CERTIFIED COPY OF THE MILITARY SEPARATION FROM EITHER THE DEPARTMENT OF TRANSPORTATION (BEFORE 9/11) OR THE DEPARTMENT OF HOMELAND SECURITY (AFTER 9/11).

The Cook County Department of Veterans Affairs can assist you with obtaining a certified DD214 and having it recorded for you at no charge. Please contact veterans.affairs@cookcountyil.gov for additional information.

Benefits Package

• Medical, Dental, and Vision Coverage

• Basic Term Life Insurance

• Pension Plan and Deferred Compensation Program

• Employee Assistance Program

• Paid Holidays, Vacation, and Sick Time

• You May Qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link:

http://www.cookcountyrisk.com/

Important Information:

1.You must include all work experience in your application for it to be considered. Work experience included in your resume and not in your application will not be considered.

2.Proof of education, accreditation, certification, licenses, or other documents required under Minimum or Preferred Qualifications must be uploaded to your employment application. Failure to upload proof of education, accreditation, certification, licenses, or other documents required, will result in disqualification of your application. Degrees awarded outside of the United States with the exception of those awarded in one of the United States territories and Canada, must be credentialed by a foreign credential evaluation agency qualified by the Illinois State Board of Education (currently approved agencies can be found here). All documents will be reviewed for authenticity.

3.Must be legally authorized to work in the United States without sponsorship.

4.This position requires successful completion of post-offer tests, which may include a background check, drug screen and medical examination.

5.Falsification of any information in the application process or failure to comply with any of the requirements in the job notification will result in disqualification for the position, dismissal after hire, and/or placement on the Clerk's Office's Ineligible for Hire/Rehire List.

6.The Clerk of the Circuit Court does not hire for Non-Exempt positions based on Political Reasons or Factors.

7.For more information on how to apply, please visit https://www.cookcountyclerkofcourt.org/employment and follow the link to fill out an application.

The Clerk of the Circuit Court of Cook County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, ethnicity, age, sexual orientation, gender identity, disability or veteran status. Auxiliary aids and services are available upon request to individuals with disabilities.