Server 7-Mile

Job Details

Job Location: Grand Pacific Hotel Services LP - Carlsbad, CA

Position Type: Seasonal/Temporary

Salary Range: $16.00 - $16.00 Hourly

Job Shift: Varied

Description

POSITION PURPOSE

Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.

ESSENTIAL FUNCTIONS

• Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment.

• Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor.

• Maintain proper condition and cleanliness of dining areas and servicing equipment.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Additional duties as necessary and assigned.

Qualifications

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.

• Must be able to read and write to facilitate the communication process.

• Requires good communication skills, both verbal and written.

• Must possess basic computational ability.

• Must possess basic computer skills.

• Knowledge of the appropriate table settings and service ware.

• Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties.

Physical Demands

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.

• Must be able to stand and exert well-paced mobility for up to 4 hours in length.

• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.

• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.

• Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis.

• Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently.

• Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.

• Must be able to exert well-paced ability in limited space.

• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.

• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.

• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

• Requires manual dexterity to use and operate all necessary equipment.

QUALIFICATION STANDARDS

Education

High school or equivalent education required.

Experience

Two years experience as food server in full service restaurant is required. Customer service experience preferred.

Licenses or Certificates

Must be minimum age to serve alcohol.

Grooming

All employees must maintain a neat, clean and well-groomed appearance per Sheraton Carlsbad Resort & Spa standards.

Attendance:

Regular attendance in conformance with the standards, which may be established by Sheraton Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Sheraton Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.