Sephora Merchandise/Operations Supervisor - Robinson Town Ctr

J. C. Penney Company, Inc. Pittsburgh , PA 15201

Posted 5 months ago

Sephora Merchandise/Operations Supervisor

  • Robinson Town Ctr

Location: Pittsburgh, PA, United States

  • Robinson Town Ctr 2000 Robinson Town Ctr

Job ID: 1082147

Sephora Inside JCPenney

Job Type: Full-Time

Date Updated: Jun 11, 2019

General Description

The Sephora Merchandise/Operations Supervisor is responsible for managing all operational processes aligned to product and store environment to positively impact the client experience and drive sales and profit. The Sephora Merch/Ops Supervisor ensures that all merchandising and operational processes meet or exceed company expectations for execution, completion and efficiency.

Primary Responsibilities:

  • Proactively approaches clients in a friendly manner to determine how they can help find products or demonstrate services and close the sale

  • Provide coaching to enhance team's ability to deliver memorable client experiences through building an emotional connection

  • Lead animation SETs and merchandise updates, utilizing the Weekly Calendar, Vision Guide and Core Standards Guide

  • Lead processes for managing inventory for the stores, including stock ledger updates and inventory accuracy

  • Manage internal Ops technology for Sephora; ensure technology is working properly

  • Create a learning environment, partnering with Area Education Managers and Sephora Managers to deliver training to Beauty Advisors when necessary

  • Models a strong brand identity based on the Sephora Inside JCP values and culture

Core Competencies & Accomplishments:

  • Strong communication and relationship building skills

  • Prior leadership in a supervisory role preferred

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you.

Job Title: Sephora Merchandise/Operations Supervisor

  • Robinson Town Ctr

Location: Pittsburgh, PA, United States

  • Robinson Town Ctr 2000 Robinson Town Ctr

Job ID: 1082147

J.C. Penney Company Inc.

Plano, Texas


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Fine Jewelry Supervisor Robinson Town Ctr

JC Penney

Posted 6 days ago

VIEW JOBS 10/18/2019 12:00:00 AM 2020-01-16T00:00 Fine Jewelry Supervisor - Robinson Town Ctr Location: Pittsburgh, PA, United States - Robinson Town Ctr 2000 Robinson Town Ctr Job ID: 1082929 Store Hourly Positions Commission Job Type: Full-Time Date Updated: Oct 14, 2019 General Description Do you like helping others excel? Do you like interacting with customers and finding ways to make them happy? Do you like partnering with peers to get big results? Well, being a Fine Jewelry Merchandise Supervisor at JCPenney might be a perfect fit! Your role as the Fine Jewelry Merchandise Supervisor is to supervise and engage a team of Fine Jewelry associates to deliver an amazing shopping experience that will delight our customer, creating loyalty that will have them coming back to the store for years to come! You will be expected to provide great Customer service and sales; sales floor leadership and staff supervision; scheduling to meet coverage, along with an ability to provide dynamic leadership, and consistent execution of the elements that drive sales. Primary Responsibilities: * Customer Service– Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately. Drive planning and execution of events and credit card acquisition. * Sales- You are constantly challenging yourself and the team to drive profitable sales growth through supervising and engaging with the associates. Coaches and develops team by modeling JCPenney's company values to build lasting customer relationships that drive productivity and sales. * Merchandise Flow & Placement– You will be well prepared to provide direction and support to your team to ensure that merchandise flows to the floor efficiently. You and your team and constantly working to maintain stock levels and presentation standards to the customer. * Team Development – Partners with store management team to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with the General Manager on succession planning for the store. * Performance Standards – Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments: To achieve success at JCPenney, a supervisor will possess the following: * Work experience- Minimum of 2 years retail experience * Education- Bachelor degree or equivalent work experience * Drives Performance – Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others * Builds Relationships – Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience. * Intensity- Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency * Shows Courage – A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner. About JCPenney: At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you. Job Title: Fine Jewelry Supervisor - Robinson Town Ctr Location: Pittsburgh, PA, United States - Robinson Town Ctr 2000 Robinson Town Ctr Job ID: 1082929 J.C. Penney Company Inc. Plano, Texas JC Penney Pittsburgh PA

Sephora Merchandise/Operations Supervisor - Robinson Town Ctr

J. C. Penney Company, Inc.