Job Description and Duties

Under the general direction of a Supervising Workers' Compensation Compliance Officer within the DWC Audit and Enforcement Unit of the Division of Workers' Compensation, The Senior Workers' Compensation Compliance Officer performs workers' compensation claim file audits on insurance companies, self-insured employers, and third-party administrators to ensure that they have met their obligations under the Labor Code and the California Code of Regulations.

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3

The Staff Services Manager I classification is being appropriated for this position. If you have list eligibility as a Staff Services Manager I will be used to hire you as a Senior Workers' Compensation Compliance Officer. Candidates with Staff Services Manager I eligibility must meet the minimum qualifications for both Staff Services Manager I and Senior Workers' Compensation Compliance Officer. For more information about taking the Staff Services Manager I exam and establishing list eligibility please see the following link:https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=2PBCY

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is located at:

160 Promenade Circle, Suite 340

Sacramento, CA 95834

This is a field position.

The employee are required to perform their duties remotely and on-site at audit locations. The duties of this job are performed indoors most of the time. Travel by air and vehicle in Some overnight travel required. The employee works in the Audit Unit of the Division of Workers' Compensation. The employee's home office is a laptop, printer, and standard office equipment. Attend meetings in designated conference rooms and be willing to travel for off-site meetings.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• SENIOR WORKERS COMPENSATION COMPLIANCE OFFICER

Additional Documents

• Job Application Package Checklist

• Duty Statement

Position Details

Job Code #:

JC-430829

Position #(s):

400-787-9339-019

Working Title:

Senior Workers' Compensation Compliance Auditor

Classification:

SENIOR WORKERS COMPENSATION COMPLIANCE OFFICER

$6,399.00 - $8,010.00

of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.

Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at https://jobs.ca.gov/ Applications must be received electronically by 11:59 p.m. on or before the above final filing date.

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions" section below and ensure the following:

Clearly indicate the Job Code #, Position Number and the Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Examination/Employment Application STD Form 678.

• Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the "Explanations" section located on the first page of your State Examination/Employment Application STD Form 678.

• Remove and do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.

• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Department Website: https://www.dir.ca.gov/

Special Requirements

The incumbent must demonstrate the ability to establish and maintain cooperative working relationships with staff at all levels both within and outside of DIR to complete work assignments related to overseeing and completing claim file audits. The incumbent must exercise the ability to independently make decisions and perform actions having broad implications on various aspects of DWC Audit Unit processes.

The incumbent must demonstrate the ability to lead and facilitate work groups to accomplish goals. In addition, the incumbent must demonstrate the ability to use Internet, email, desktop applications and presentation software to complete assignments. The incumbent must also exercise knowledge to apply the California Code of Regulations and the Labor Code to claim file audits and use analytical and problem-solving skills.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/21/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Industrial Relations

Attn: Certifications Unit

2180 Harvard Street Suite 160

Sacramento, CA 95815

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Industrial Relations

2180 Harvard Street Suite 160

Sacramento, CA 95815

08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

• Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of California workers' compensation laws and procedures consistent with statute, Title VIII, California Code of Regulations, and relevant case law.

• Understand claims administration from reporting of injuries to the provision of indemnity benefits and benefit notices; managing medical and medical-legal expenses; settlement and closing of claims. Knowledge of basic arithmetic (i.e., addition, subtraction, multiplication, division, decimals, percentages, and fractions) to determine the Average Weekly Wage, score, and penalty calculations.

• Strong analytical skills to read and comprehend written materials (e.g., references, memos, letters, notes) to apply information and determine appropriate courses of action.

• Proficiency with Microsoft Suite, primarily Word, Excel and PowerPoint applications.

• Strong writing skills for preparing audit reports and strong verbal communication skills for engaging with audit subjects and other stakeholders.

• Work effectively in a team setting to ensure assignments and activities of a team are completed within established timelines and work cooperatively and productively as a member of a team to achieve a common goal.

• Work independently on projects or assignments without close supervision or detailed instructions to achieve intended results.

• Public speaking -conduct workshop presentations with claims administrators.

• Take a lead role on audits and work multiple projects and/or assignments simultaneously.

• Detail oriented-analyzing and evaluating situations to determine appropriate course of action.

• Interpret and analyze numerical data accurately.

• Flexibility with work environment, from telecommunicating to working at different locations.

• Comfortable with overnight travel.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

• Health, Dental, and Vision Benefits

• Paid Sick and Vacation

• 11 Paid State Holidays

• Alternate/Modified Work Schedule

• 401(k), 457 and Roth IRA Plans

• Retirement (CalPERS)

• Employee Assistance Program (EAP)

• Medical and Dependent Care Reimbursement Accounts

• Pre-Tax Parking Program

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: https://www.dir.ca.gov/

Human Resources Contact:

Certification Unit

(800) 564-0771

cert@dir.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Diversity and Inclusion Office

(916) 559-6999

DIO@dir.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

DIR Mission and Core Values

Our mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.

Integrity

• We fulfill the promise of our mission through fair, honest and ethical behavior.

Service

• We are committed to responsibly serving the public and value their trust.

Respect

• We treat others with dignity, courtesy and consideration.

Quality

• We take pride in providing the public with accurate and timely services.

Transparency

• We conduct ourselves with openness and accountability in all aspects of our work.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.