Freeport-McMoRan is a leading international mining company with headquarters in Phoenix, Arizona. We operate large, long-lived, geographically diverse assets with significant proven and probable reserves of copper, gold, and molybdenum. The company has a dynamic portfolio of operating, expansion and growth projects in the copper industry. Freeport-McMoRan is one of the world's largest publicly traded copper producers, the world's largest producer of molybdenum and a significant gold producer. We have a long and successful history of conducting our business in a safe, highly efficient and socially-responsible manner.
We have the assets, the talent, the drive and the financial strength to provide attractive and rewarding careers of our employees. We encourage you to take the time to explore the opportunity to advance your career at Freeport-McMoRan.
Please note: This position has the possibility to work remotely up to 100% of the time. The position will require occasional travel to the Phoenix corporate offices and/or site locations. This position may be performed anywhere in the U.S. except California, New Hampshire, Michigan, Illinois and New York. Additional states may be excluded from remote work based on business factors. Should the position shift to in-office work in the future, the company will offer relocation benefits at that time should the position meet the established eligibility for these benefits.
Collaborate with assigned teams responsible to maintain and enhance the overall performance and availability of wireless (WLAN) and LAN networks, including indoor wireless, outdoor wireless, and switch/route technologies. Collaborate with assigned teams responsible for applications and/or hardware that leverage and rely on the network medium. Serve as tier 3 technical support for site teams responsible for maintaining these technologies.
Provide tier 3 technical support on WLAN and LAN infrastructure. Includes technical support on critical applications and systems.
Provide technical leadership toward WLAN and LAN support groups. Includes project designs, support, and reviews. Includes support documentation and SOPs.
Conduct thorough analysis of service results and respond to any escalated service delivery issues in a timely manner.
Work effectively with other MIS teams and outsourcing provider(s) to ensure technology solutions are effectively managed and performed.
Collaborate with Wireless Architect and/or Network Architect to design solutions and create implementation / support models for technology encompassing a specific specialization or platform.
Review and/or create reports to ensure all services are completely and successfully delivered. Proactively intervene to correct problems when they are encountered. Use metrics to improve processes.
Interface with the business users to elicit and define network communications requirements.
Perform other duties as requested
Works on complex issues and implements solutions through individual effort buy may delegate more routine tasks to others
Often collaborates with functional or site leaders and has some interaction with external colleagues
Works under moderate supervision and has some latitude to set objectives, priorities and timelines that may impact department or individual work group
Contributes to budget preparation by supplying costs and recommendations
Manages a function or specific program(s) or project(s)
Cisco wireless certifications
Cisco network certifications
Cambium wireless certifications
Certified wireless expert (CWE) certifications
Five (5) or more years of experience in indoor or outdoor 802.11 WiFi systems
Five (5) or more years of experience with switch/route network protocols
Experience with licensed and unlicensed microwave radio systems
Experience with wireless site surveys and survey tools (ie. NetAlly or Ekahau)
Experience and deep understanding of 802.11 protocols
Physical Demands & Work Environment:
Extensive understanding of Infrastructure design and support concepts.
Location requires mobility in an office environment; each floor is accessible by elevator. Occasionally work will be performed in a mine, outdoor or manufacturing plant setting.
Must be able to frequently sit, stand and walk.
Must be able to frequently lift and carry up to 10 pounds.
Must be able to work in a potentially stressful environment.
Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required.
Freeport-McMoRan promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as allowed by applicable state laws
Equal Opportunity Employer/Protected Veteran/Disability
Freeport-Mcmoran Copper & Gold Inc.