Senior Wintel Solutions Architect

Holland America Line Careers Seattle , WA 98113

Posted 5 days ago

Senior Wintel Solutions Architect

Seattle, WA

We welcome your interest in joining the Holland America Group - a division of Carnival Corp. The Holland America Group includes Holland America Line and Seabourn (both headquartered in Seattle, Washington), Princess Cruise Lines (headquartered in Santa Clarita, California), and P&O Australia (headquartered in Sydney). The Holland America Group operates a combined total of 41 cruise ships with over 50,000 employees worldwide. This position will be located in our Seattle offices.

Job Detail

The Senior Wintel Solutions Architect is a highly knowledgeable member of a team responsible for developing IT infrastructure solutions and standards that meet or exceed business performance expectations. The position is responsible for creating detailed solution designs and documentation that supports the development, implementation and operations of enterprise-class computer systems used globally across ship and shore locations. This role will support cross-departmental collaboration and internal communications with staff throughout the organization and service providers while promoting a positive work environment that supports consistency and drives efficiencies.


  • Design, plan, document, and support the configuration of logical and physical system layouts

  • Provide direction for the Installation and configuration of all software packages as needed to support business requirements

  • Perform analysis and develop solutions based on established service agreements for capacity planning and performance tuning.

  • Participate in the development of system solution standards

  • Develop detailed design, installation and configuration documentation for enterprise system deployments

  • Ensure in solutions and deployments, the security of our enterprise infrastructure and compliance with all applicable security standards (PCI, PII, HIPPA etc.).

  • Recommend and oversee projects that expand, change, or improve the systems and related infrastructure.

  • Provide assistance and reviewing performance and capacity requests as well as design solution resolution

  • Collaborate with the Brand service delivery leaders to ensure an understanding of business cases and to ensure that the appropriate solution is selected that meets the business need.

  • Act as the highest level of engineering escalation for issues encountered.

  • Ability to work with other infrastructure teams for new systems designed and engineered

  • Provide system support and troubleshooting expertise as needed for designed solutions

  • Perform other duties and special projects as required


  • Bachelor degree in Computer Science or related work experience.

  • Minimum of 10 years' experience in providing solution of virtualized Wintel based ecosystems in large and small scale environments.

  • Expert level design and solution engineering experience of the Microsoft Windows OS.

  • Expert understanding of Microsoft infrastructure technologies and operating systems

  • Expert in VMWare, HyperV or other Virtualization offerings

  • Expert in Windows Server administration, implementation, and support

  • Expert in Microsoft Windows Server Microsoft Active Directory / Group Policy

  • Expert in Citrix XenApp, XenDesktop

  • Expert in System Center Configuration Manager

  • Excellent ability to manage multiple tasks simultaneously

  • Excellent Project Management skills

  • Excellent analytical abilities and problem solving skills

  • Excellent written and verbal communication and collaboration skills

  • Experience with VMware, vSphere Site Recovery Manager (SRM)

  • Experience with PKI Certificates and Certificate Services

  • Experience with Hyper-converged infrastructure design and implementation

  • Experience working in a team-oriented, collaborative environment

  • MCSA or MCSE preferred

  • Knowledge of AWS and or Azure Cloud Services, Active Directory Federation services, and Cloud AD

  • Strong organizational skills with attention to detail


  • Flexible Work Schedule! 9/80 alternative workweek schedule option providing each employee with one (1) weekday off every two weeks.

  • Time off benefits 8 paid holidays, paid vacation and paid sick time

  • Travel Generous Cruise and Travel Privileges for you and your family

  • Health Complete benefit plans including medical, dental, vision and flexible spending accounts

  • Wellness Health and wellness programs include discounted health benefits and memberships

  • Tuition Reimbursement Up to 80% with a maximum of $3,000 per fiscal year

  • 401(k) Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service

  • Profit Sharing Plan Eligible after 1 year of service

  • Employee Stock Purchase Plan Discount on Carnival Corporation stock

  • Training In-house Discover University courses on professional development

  • Rewards & Incentives Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores

Next Steps

For more than 140 years, Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. Apply today and set sail on an exciting new career course! Our application process is quick and easy, be sure to login to our Talent Center and create a profile and then apply directly to your specific job. Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

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Senior Wintel Solutions Architect

Holland America Line Careers