UK Ministry Of Defense Westminster , CO 80035
Posted 2 days ago
Details
Reference number
359312
Salary
£25,700
GBP
Job grade
Other
HL3
Contract type
Permanent
Business area
Catering and Retail Services
Type of role
Other
Working pattern
Full-time
Number of jobs available
1
Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
Westminster
About the job
Job summary
We are looking for a Senior Waiting Staff to join our Catering & Retail Services Office at House of Lords.
This is an exciting opportunity to work onsite at Parliament, where you will work in the famous Peers Dining Room as part of a team to ensure that the highest standards of service and presentation is always offered to Peers, Guests and Staff of the House.
Job description
Youll be accountable for:
Greeting and receiving Members and guests in your allocated area, demonstrating high levels of customer service skills.
Achieving familiarity with items printed on the menu and the way they are cooked and served, along with a working knowledge of the wine list to recommend choices to customers.
Taking food and beverage orders, along with a prompt and accurate service to guests, in line with the standards set by the Line Manager.
Being responsible for presenting, collecting bills and ensuring that payments are charged correctly.
The ability to use and manage the EPOS system and in the absence of a manager, managing enquiries and bookings through the restaurant diary system.
In addition, other duties would include:
To assist with other service areas of Catering and Retail Services when the needs of the House demand as directed and a short notice.
To be available to work flexibly on a shift basis, including evenings as required.
Undertake other reasonable job-related tasks as directed by a manager when required. This may include substitution for other posts both at equal or subordinate grades within the Department to cover, for example, sick absence or increased demand for service.
Person specification
What were looking for:
High knowledge of 4/5 star experience in fine dining.
Flexibility and a willingness to learn and adapt to the way we work.
Excellent customer care skills.
The ability to work well as part of a team in a busy environment.
It would be even better if you had or if youre willing to learn
Knowledge of food allergies.
Knowledge of Silver Service dining.
Technical qualifications, vocational qualifications such as NVQ level 2 Food and beverage service or equivalent would be an advantage.
Possess a current food hygiene certificate or be able to demonstrate knowledge and be willing to train.
Possess a basic health and safety certificate or be able to demonstrate knowledge and be willing to train.
Benefits
Details of our employee benefits can be found at https://www.parliament.uk/mps-lords-and-offices/offices/lords/lordshro/employee-benefits/
What youll get in return:
30 days annual leave (increasing to 35 after one years service).
Generous pension scheme.
Discounts from well-known brands and retailers.
Parliamentary health and wellbeing programme.
The opportunity to witness history in the making!
Things you need to know
Selection process details
If you require any reasonable adjustments during the application process, please contact HLRecruitment@parliament.uk
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
UK Ministry Of Defense