Amazon.Com, Inc. Santa Clara , CA 95051
The Alexa Auto team is building voice-forward in-vehicle experiences that delight customers, increase safety, and bring the future of transportation to life. Our mission is to continue pushing the envelope in automatic speech recognition (ASR), natural language understanding (NLU), and voice user interfaces (VUI) to provide the best possible end user experience.
As a Senior Voice UX Designer, you will lead, define, and drive spoken language and multimodal interfaces for existing and upcoming vehicle-specific Alexa experiences. You must be an innovator, since you will be expected to create solutions for exciting and ambitious ideas for which no interaction paradigm currently exists. You must be proactive, because you will regularly find yourself in uncharted territory where the key to your success will be to forge a path forward to keep the team ahead of the curve. You must be a collaborator, as you will be working side by side with product managers, engineers, and UX designers to bring your designs to life. You must simultaneously be pragmatic and a visionary translating business needs into new-to-the-world, customer-focused solutions. And most importantly, you must excel at conceptualizing spoken and multimodal experiences in the abstract, communicating them effectively to the larger team, and driving that vision into solid design deliverables.
As a member of a growing design team, you will also be responsible for helping prioritize the team's work and magnifying the impact of the team's output across organizational boundaries.
We are looking for a designer who can:
Produce user flows, wireframes, prototypes, and rigorous user interface specifications
Confidently defend design rationale used to create solutions in frequent executive-level design reviews
Draw on depth of experience, but initiate UX research and testing efforts as needed
Conduct analyses of real usage data to inform UX efforts
Drive root cause analyses to respond to UX performance issues
Speak authoritatively on concepts of spoken interaction design in daily iterations with product managers, engineers, and testers
Start simple while not losing sight of the long-term vision
Thrive in a nimble, start-up like environment
Communicate clearly and think quickly