Senior Voice Application Engineer

Verizon Communications Bedminster , NJ 07921

Posted 1 week ago

What you'll be doing...

You will be acting as a subject matter expert providing technical leadership for the voice application servers (Telephony Application Server, Presence Server, Service Continuity Gateway, Media Resource Function Controller, Media Resource Processor, Session Router, Session Border Controller, Personal Ring Back Tones, Provisioning COM and OA&M Com). The support will be provided during planning, staging, first office application, commercial deployment, and continued maintenance to a variety of teams that include Area/Regional Operations, Network Implementation, Product Development, HQ/Area Network Planning, National Network Operations, Information Technology, Revenue Assurance and other Maintenance Engineering groups to fulfill complex business requirements.

  • Prime planning, design, equipment selection, staging, testing, and integration of new system hardware and software.

  • Work with the vendor to develop and implement product roadmaps which improve the product performance, functionality and program profitability.

  • Support the Product Development teams in the submission of requests for new product functionality.

  • Actively manage Verizon and vendor lab environments, including testing and refining new hardware/software before approval for installation in the production environment.

  • Lead operational teams in the FOA process for the first installation.

  • Create and publish functional and technical requirements.

  • Analyze hardware/software design, features and enhancements to develop test plans that effectively confirm the successful deployment and operation of the product.

  • Knowledge on system architectures, system operations, end-to-end designs and device-system interactions to develop troubleshooting guides to be used by all other Network organizations.

  • Provide administrative management of the monitored products, including negotiating Service Level Agreements, Statements of Work and General Purchasing Agreements.

  • Review vendor performance regularly to ensure technical compliance with agreements.

  • Assist with the collection of penalties from the vendor for non-compliance.

  • Be challenged to minimize the cost of all new capital purchases as well as actively reduce existing vendor expense costs year over year.

What we're looking for...

You're a technical expert with solid credentials and a remarkable ability to find, break down, and troubleshoot problems. You work effectively with a wide range of internal and external stakeholders, and you're great at partnering with the groups you support. You constantly look for ways to make a great network design better, and you're a natural mentor to junior engineers looking to develop their technical skills.

You'll need to have:

  • Bachelor's degree or four or more years of work experience.

  • Six or more years of relevant work experience.

  • Wireless industry experience.

Even better if you have:

  • A degree in computer science or electrical engineering.

  • Experience with Red Hat Linux, virtualization (KVM),

  • Experience with cloud architecture.

  • Experience with Management and Orchestration (NFVi or Resource Orchestration).

  • Experience with OpenStack (RHEL Director) and OpenStack services (Horizon, Nova, Neutron, Keystone, Ceilometer, Glance, Heat, Cinder/Swift, or Ceph).

  • Project/vendor management experience.

  • Experience with Python, bash, JSON, YAML, REST, or Ansible.

  • Experience with QCOW2 or RAW images.

  • Experience with TCP/IP, Routing and OSI 7-layer protocol.

  • Experience with Server Load Balancing (SLB).

  • Experience with IMS and/or VoLTE.

  • Experience with network automation and deployment methods, managing data center elements, hardware, software, and power requirements, and overseeing vendors.

  • Experience with CI/CD.

  • Experience with Automation.

When you join Verizon...

You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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Senior Voice Application Engineer

Verizon Communications