Senior UX Interaction Designer

Ringcentral, Inc. Belmont , CA 94003

Posted 2 months ago

Senior UX Interaction Designer

Job Type: Full-Time, Exempt

Location: Belmont, CA

Department: User Experience

The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for new design leaders with a drive to innovate!

RingCentral is the leading player in cloud-based business communications. It's an exciting space, and our unified suite of phone, message and video products set the standard that others follow. Yes, we are winning, but competition is working hard to change that.

We're creating cool, disruptive products and we need your help!

The RingCentral UX team is based at RingCentral HQ in Belmont, CA. We work closely with local Product and Engineering teams and remote development centers in Odessa, Ukraine, St. Petersburg, Russia and Xiamen, China. We deliver our initiatives in an environment of collaboration, high productivity, and low drama.

Our critical large market customers demand actionable insights on how their organization uses our products, quality of service, outages, and successes to report to their own management hierarchy. And, analytics has quickly become a key competitive battleground.

The Senior UX Interaction Designer will work closely with one or more product teams to develop a point of view on our users, their challenges, and the product features we need to deliver in order to meet their needs. Then, knowing what we want to do, the Sr. Interaction Designer will design the interfaces we need to develop in order to deliver those features.

The successful candidate will have a deep portfolio of interaction design at all levels of fidelity from rough sketches to final spec documents, with a specific emphasis on the design and socialization of pattern libraries.

You work equally well with designers and engineers, understanding the symbiosis that exists between the two. You have a passion for design and innovation and understand that culture is the foundation of success in UX.

As a Senior UX Interaction Designer, you will

  • Work with Product teams to build a deep understanding of our product family, and our various end user audiences

  • Lead the design for specific web product feature initiatives

  • Act as key liaison with the global engineering teams responsible for the implementation of the designs.

  • Promote a culture of empathy for the end user, as seen through the focus on business objectives

  • Communicate your ideas to a broad audience

Qualifications:

  • Bachelor's degree or higher from an accredited university in a Computer Science, Interaction Design, and/or Visual Communication Design discipline

  • Minimum of 5 years of experience in digital product development such as apps, desktop, web, and/or digital ecosystems

  • Experience with Analytics Reporting Products for B2B

  • Experience with complex data representations and visualization

  • Experience on cross-functional design and development teams

  • Proficiency in key design applications, and the knowledge of when to use which tools

  • Pen and paper, whiteboard and marker

  • Wireframes and Visual design tools, including Sketch, Illustrator

  • Prototyping tools, including Sketch, Abstract, Invision

  • Communication tools including Glip, Slack, and Google Sites

Preferred Qualifications:

  • M.S. in Computer Science, Interaction Design, Visual Communication design or a related field or equivalent degree.
  • 7+ years of experience as UX practitioner (visual designer, interaction designer) on both consumer and enterprise applications

The RingCentral environment is fast paced, high octane, success driven, team oriented, and is committed to growing the business in a virtually untapped market. RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today's mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today's leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.

RingCentral is an EEO/AA employer.


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Senior UX Interaction Designer

Ringcentral, Inc.