Senior UX Designer

Responsible for the evolution and continuous improvement of the member/user experience across Security Service Federal Credit Union's digital channels, including public websites, the account origination experience, online banking, and the mobile banking app. This role translates business and functional objectives into interactive prototypes and detailed UX design specifications.

The Senior UX Designer works to design intuitive digital experiences, create design systems and components, and execute interfaces using their expertise in visual design. This role also assists in the update of digital interfaces by providing UX architectural guidance or directly working on the front end.

The Senior UX Designer works collaboratively with other members of the Digital Services team, as well as Enterprise Technologies development teams, Marketing, and other departments, acting as liaison between these teams, whilst championing the member/user experience. Serves as the subject matter expert and champion of user-centered design to improve the user experience of all SSFCU's digital properties (ssfcu.org, account origination, online and mobile banking, marketing microsites, etc.). Provides architectural deliverables, such as user task/journey flows, storyboards, prototypes, publishable interfaces, style guides, etc.

Drives UX-related business requirements in collaboration with business analysts, content strategists and digital analysts. Presents design proposals to executives and pertinent lines of business. Plans and conducts usability tests and contextual inquiries with users/ members.

Provides guidance and solution options based on user feedback. Executes approved design ideas through some front-end programming on SharePoint, Sitecore, and miscellaneous platforms such as Azure and Squarespace, to create, maintain and improve digital interfaces. Informs the departmental management's vision and decision-making towards the ongoing, continuous evolution of our digital properties to achieve set corporate objectives.

Captures and translates the management's vision into concrete UX deliverables. Maintains the design system and UX/UI standards in close collaboration with the other UX/UI designers. Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.Bachelor's degree in visual design, fine arts, graphic arts, web or mobile Design, computer applications, communications, psychology and/or equivalent experience.

Minimum of five (5) or more years of general UI and UX design, with at least 3 or more years of experience designing mobile apps. All candidates must have an online portfolio reflecting past designs to be considered for this position.Recognized UX certification preferred. Expert-level skills with front-end development languages such as HTML, CSS, jQuery/JavaScript, etc., frameworks such as Bootstrap and Ionic, and use of industry-standard design and prototyping tools within Adobe Creative Cloud, Figma, etc.

Experience and passion for conducting remote and in-person usability tests, including research and moderation.Security Service Federal Credit Union is an industry leader who has built a reputation of innovation, strength, and stability. We pride ourselves on discovering and developing employees who have exceptional character and a genuine passion for helping others. In return, we deliver a comprehensive total rewards package that supports the financial, physical, and emotional wellbeing of our employees.All employees should demonstrate our SSFCU core values -- Caring, Innovative, Honest, Fair and Dedicated -- while providing enthusiastic, professional, and courteous service to SSFCU members and employees.SSFCU offers a comprehensive total rewards package.

Benefit options include medical, dental and vision insurance; health savings and flexible spending accounts; company paid employee life insurance; supplemental life insurance plans; supplemental insurance plans for hospital and critical accident; short term disability; company paid long term disability; paid sick and safe leave, paid vacation, 401K match with immediate vesting, tuition reimbursement, employee tenure and award programs, access to an on-site fitness center or gym membership reimbursement program. Employees can participate in our award-winning Total Wellbeing program focusing on physical, financial and emotional wellbeing. We invest in our communities through our Volunteer Corps and in you, through ongoing growth and development opportunities.