Senior Utility Data Analyst

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Sr. Utility Data Analyst will work with the client's respective teams, Sustainability Program Team, and Utility Bill Management provider to project manage utility data flows, including ongoing verification, solution, and vendor management activities.

The focus of this role will be to own systems troubleshooting and manage connections between data streams and data bases, devise tools and apply best practices and well-structured plans to ultimately deliver success utility data management. This includes trend analysis, investigation and validation of data, and identifying and performing configuration updates in hand with pertinent teams, systems, and the 3rd party utility bill processor provider for all in scope utility data (including electricity, natural gas, diesel, and water).

This role will work alongside the wider client's Sustainability Program team to maintain and manage data streams alongside the utility bill processor, which includes pertinent data systems and reporting tracking and activities, as well as work with the account Finance and Sustainable Operations account teams to identify and resolve data discrepancies from utility bill processor feeds and undertake ongoing vendor management activities to resolve these. The successful candidate has a keen eye for quality and organized work, knows how to see patterns in data and can identify and act upon optimization of processes that increase efficiency and effectiveness.

This role is hybrid with some on-site office requirements. Candidates must be located near Seattle, Arlington (Virginia), Dallas, New York, Austin, Jersey City, Culver City, Nashville, Houston, Chicago, Portland (Oregon) or Boston due to the on-site requirements of the role.

Performance Objectives:

The position is required to work collaboratively across multiple groups and alongside multiple other analysts, including, regional data and reporting teams, on-account finance and operational teams, client technology, sustainability, operations, finance teams, JLLs' technology teams (JLLT) and global product teams to achieve delivery expectations and maintain high quality service delivery.

The role will collaborate with the Sustainability Account team and the rest of the Utility Data Management team to review and validate utility data and account details to identify any discrepancies or missing information. Coordination, organization, attention to detail, de-escalation skills are key. This role is client facing and revenue generating meaning that client experience and productivity are key metrics.

Key Skills:

• Knowledge of utility bill processing, vendor management and understanding of platform data integration.

• Strong analytical abilities to review and validate data, identify discrepancies, and troubleshoot issues effectively.

• Ability to quickly grasp and understand complex concepts related to the utility bill management process.

• Excellent organizational and time management abilities to handle multiple deadlines and project streams simultaneously.

• Demonstrated ability to problem-solve and make strategic decisions applicable to everyday tasks and project milestones.

• Analytical mindset with the capability to interpret data and draw meaningful conclusions.

• Outstanding interpersonal skills to build rapport with clients, understand their needs, and provide professional support.

• Resourceful and proactive in resolving issues, with a focus on delivering effective solutions.

• Collaborative approach to work, able to work well with cross-functional teams to achieve common goals.

• Meticulous attention to detail to ensure accuracy and precision in data analysis and client interactions.

• Tech-Savvy approach and proficiency in using various software applications and tools for data analysis, reporting, and client communication.

• Ability to adapt to changing client needs, industry trends, and company processes.

• A client centric work attitude with a strong understanding of end-to-end service delivery.

• Drive to improve processes and create efficiencies within the business.

• Strong organisational skills and a process-driven focus, with an orientation toward continuous process improvement.

• Ability to work to defined milestone dates and raise any concerns early and often.

Employee Specification:

• Minimum 3 years' experience working in a similar role relating to utility bill processor integration and management.

• understanding of technology and software development workflows and capable of working alongside engineering teams.

• Excellent communication and interpersonal skills, the ability to multitask, work in a fast-paced environment and have time management skills.

Estimated compensation for this position is:

86,000.00 - 107,500.00 USD per year

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

On-site -Arlington, VA, New York, NY, Olympia, WA

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

About JLL -

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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