As a leading worldwide provider of navigation devices and wearable technology, our focus is on developing, designing and supporting superior products. Our advanced technology promotes performance, safety and ease of use in every market we serve.
That makes us an engineering and technology company with a keen focus on recruiting talent in those fields. But the same vertical integration business model that keeps all design and manufacturing processes in-house also gives us the incentive to hire top performers from different backgrounds, including operations, finance and accounting, information technology, sales, marketing and communications.We are looking for a full time Senior UX Researcher on our Automotive OEM product development team in Novi, MI. A Senior User Experience Researcher at Garmin works with cross-functional teams of designers, developers, and business stakeholders to both define and execute all phases of usability and user research.
Usability testing and other research tactics are employed to objectify and guide the UX design process. You will be recognized as an expert and internal consultant within the organization in a field of specialization. Check out what the Auto OEM team presented at CES 2018: https://www.youtube.com/watch?v=6h29pRl57uI&feature=youtu.be In this role, you will also be responsible for the following:Defines general approaches as well as specific solutions to research problems
Applies extensive research expertise to all assigned projects
Must demonstrate broad understanding of Garmin's business model, including engineering, sales and marketing
Coordinates large scale research projects with multiple stakeholders
Must demonstrate the ability to analyze research data and find opportunities for improvements and new ideas
Must demonstrate the ability to give direction to other researchers/designers and delegate tasks
Capable of mentoring one or more User Experience researcher I, II, or IIIResponsible for research planning and direction
Effectively utilizes different methodologies (qualitative and quantitative) Work with leads to determine feature vision and help visualize/communicate itDefines and executes all phases of research: determining the appropriate methodologies, developing research plans, recruiting testers, moderating, analyzing, and presenting the results to a variety of key stakeholders, including senior leadership.Collaborates with cross-functional teams of designers, developers, and business stakeholders.Analyzes primary and secondary data for usage patterns and to identify UX improvement opportunities.Researches and recommends UX best practices and new research methodologies that can be employed to both objectify and inform the UX design process.Develop expertise in automotive industry and government design, safety and testing guidelines Familiar with Human Factors methods and best practices
Qualified candidates possess a Bachelor's degree or above in Human Factors, Human Computer Interaction from an accredited four year college or university or a related field AND must possess a minimum of 5 years of experience as a User Experience researcher at Garmin OR relevant bachelors degree plus 8 years equivalent working experience from another company in a similar role Other requirements include:Demonstrated experience in a wide range of quantitative and qualitative methodologies such as usability testing, task analysis, heuristic reviews, card sorts, persona development, contextual inquiries and surveys.Must have solid experience analyzing and synthesizing user data to identify usability insights and translate those insights into actionable recommendations
Demonstrated observation skills and moderating experience
Must possess knowledge of usability, accessibility, SEO and other standard best practices
Demonstrated experience simultaneously supporting multiple projects of varying complexity
Superior organizational and analytical skills with keen attention to detail and quality
Must be able to demonstrate creativity
Demonstrated strong and effective verbal, written, and interpersonal communication skills
Must be team-oriented, possess a positive attitude and demonstrate the ability to work well with others in a highly collaborative environment
Must be detail-oriented and have the ability to work proactively and effectively with minimal supervision
Candidates with an online portfolio demonstrating extensive experience in both usability research and interaction design, who posess proficiency with common rapid prototyping tools, and experience working in the automotive OEM space are preferred. Please send a link to your portfolio when applying.Our benefits, designed to lead an evolving marketplace, support innovation and encourage a healthy balance between work and life, keep us competitive and allow our associates to make their own decisions about their well-being and future.
We offer a choice of healthcare planswith low or no premiumswhich consistently rank in the 90th percentile when compared to other high-tech employers, plus dental and vision plans for you and your family. In addition, our financial benefits rate 82% above the median for technology companies comparable in size. Our 401K retirement plan provides 5% of pay base contribution plus a match of 75 cents for every dollar you contribute to a maximum of 10% of your compensation.
The employee stock purchase plan allows for shares to be bought at a 15% discount. Relocation assistance provided. Never been to KC?
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Garmin International, Inc.