Senior Universal Banker Senatobia Main

First Horizon National Corp. Senatobia , MS 38668

Posted 5 months ago

Position Overview

As customer needs dictate, performs both Teller and Financial Services Representative (FSR) responsibilities. Provides a variety of services involving receiving and paying out money, and maintaining accurate records of all transactions, including processing commercial deposits received by armored car. Develop and retain long-term and profitable customer relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral based leads, prospecting lists or self-sourcing. Performs basic to moderately complex sales tasks. Performs tasks of the most complex teller tasks.

Duties and Responsibilities

  • Cashes checks within assigned limits. Accepts savings deposits and withdrawals, verifies signatures, posts interest, and balances as required. Accepts loan, credit card, utility and other payments. Issues money orders, cashiers' and travelers' checks, and issues or redeems savings bonds.

  • Balances currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.

  • Renews or opens new accounts. Opens and processes new demand and time deposit accounts including passbook accounts, IRAs, certificates of deposit, and money market accounts. Cross sells other bank services and refers customers to other departments as appropriate.

  • May provide other customer services, such as preparation of collection letters and deposits to appropriate accounts, exchange of negotiable items (e.g., cashiers' and travelers' checks, certificates of deposit, foreign currency, and savings bonds), and processing of transactions and verifications related to commercial loans.

  • Researches and resolves problems and responds to customer inquiries on account status. Maintains files.

This position will support the Senatobia Main Office Financial Center.

Hours of Operation

Monday Thursday, 8:30am to 4:00pm

Friday, 8:30am to 6:00pm

Saturday, 9:00am to 1:00pm

Requirements Qualifications

  • High School Diploma and or GED with a minimum of two year's experience in a financial services sales position or equivalent combination of education and experience.

  • Ability to successfully complete Universal Banker training and pass the final exam.

  • Intermediate knowledge of Microsoft Windows operating system & Microsoft Word and Outlook; knowledge of banking software systems preferred.

  • Ability to perform simple mathematical calculations.

  • Ability to read and listen, understand and communicate information and ideas in a clear and understandable manner, both orally and in writing.

#LI-DH1

  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, gender stereo typing, and age. First Tennessee is an EO employer M/F/Vets/Disabled.

  • Please view Equal Employment Opportunity Posters provided by OFCCP here.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Tax Preparer Senatobia Ms (Walmart S/C)

Jackson Hewitt

Posted 2 months ago

VIEW JOBS 8/31/2019 12:00:00 AM 2019-11-29T00:00 At Jackson Hewitt, we are working hard for the hardest working and we are on a mission to completely change the way our customers engage with their personal finances. Jackson Hewitt combines the fun, fast-paced culture of a startup with the scale and reputation of one of the nation's largest retailers (over 6,000 locations). We have a passion for our employees and our customers. We recognize and appreciate that our team members are our single greatest competitive advantage. Being an industry leader requires a consistent focus on quality, innovation, performance and results. We're always looking for top performers to add value & make a difference in people's lives. We offer flexible work schedules and pay based on performance. Responsibilities * Presents the Company's value proposition to clients concerning various company products and services and uses prescribed selling techniques. * Conducts a thorough in-person interview with potential clients, using the company's propriety tax software application. * Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer. * Answering client calls via our national call center routing system. * Completes all related tax forms in accordance with policies, and in compliance with legislation and regulations. Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion. * Consults tax law reference materials to determine procedures for preparation of atypical returns. * Answers questions and provide future tax planning to clients. * Reviews financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns. * Researches tax related questions and issues, and responds to clients appropriately and within a timely manner. * Resolves client complaints, or refers situations to supervisor (as appropriate) for resolution * Audits all tax return forms for accuracy and completeness (i.e., client signatures). * This position has access to and regularly works with information of a sensitive, highly confidential nature, and regularly deals with diverse matters which require a working knowledge of the business. Required Qualifications * Top candidates for this position will have retail experience providing exceptional client service and performing multiple tasks in a fast paced environment. * Hands-on marketing with surrounding businesses, including office visits to promote brand awareness and new clientele * High School Degree or equivalent * Experience preferably in sales, service and tax preparation * PTIN (Preparer Tax Identification Number) required * Good communication, interpersonal and customer services skills * Basic knowledge of computer functions and math required. * Ability to lift a maximum of 25 lbs * Strong attention to detail and accuracy * Ability to work under pressure, in a fast-paced working environment Preferred Qualifications: * Field Instructor, Remote Support and Call Center certified * 1+ years of experience preferably in sales, service and or tax preparation * Remote Support or Call Center ready certified * Enrolled Agent (EA) certification We appreciate your interest in Jackson Hewitt Tax Service. Jackson Hewitt Tax Service is an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, gender identity, sexual orientation, or any other basis protected by applicable federal, state, or local laws. Jackson Hewitt Tax Service also prohibits harassment of applicants or employees based on any of these protected categories. It is also Jackson Hewitt Tax Service's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Other details * Job Family Store Operations * Pay Type Hourly * Employment Indicator Seasonal * Required Education High School * 5219 Highway 51 North, Senatobia, Mississippi, United States of America Jackson Hewitt Senatobia MS

Senior Universal Banker Senatobia Main

First Horizon National Corp.