The general purpose of this role is to develop and execute a training curriculum to assigned functional areas (MCCO and GA) in CMG. This role will apply in depth knowledge of a specific area and work cross-functionally and cross-portfolio to facilitate trainings and deliver relevant training materials.
The position will work within a core learning and development support team made up of managers, program trainers, project managers and administrative staff. These teams work closely with internal and external partners/stakeholders to ensure alignment of training programs with organizational objectives.
Create and deliver training programs that drive role effectiveness for the targeted audience across CMG.
Identify and effectively manage stakeholder relationships while leveraging internal resources to collaboratively develop training programs.
Serve as a strategic partner with the functional unit by identifying current gaps in training content and strategy, creating implementation plans and managing stakeholders throughout the process.
Refine existing training curriculum to align with evolving business priorities and create efficiencies across the organization.
Analyze, design, develop and evaluate training solutions including interactive instructor-led courses, self-instruction, online learning, job aids, pull-through and other performance-based solutions.
Recommend and develop assessment and measurement strategy including reporting.
Develop specific 90 day plans, 1-year and 3-year training plans that link to the strategic goals of stakeholders.
Complete all compliance training requirements. Reinforce with team the importance of adhering to compliance policies.
Raise questions proactively and seek advice as needed.
Lead, act and live our Operating Principles in all aspects of work
This senior level trainer:
Is expected to demonstrate a higher level of leadership, impact and experience than what is expected in the Trainer role. They are expected to:
Assist with on-boarding new team members and consistently mentor CMG Training & Development employees.
Be involved in higher-level stakeholder management.
Utilize expertise and experience to support Genentech stakeholders.
Demonstrate ability to act with greater autonomy and leadership in developing and delivering training and executing stakeholder management.
Links development activities to the mission and vision of the organization
Thinks ahead and creates strategies to address future needs
Adapts to changing, organization-wide circumstances
Inspiring & Influencing
Understands the formal and informal structure of the organization
Navigates organizational politics and culture
Structures arguments or points by appealing to logic and emotions of audience
Is goal-directed, persistent; driven to achieve objectives
Holds self and others accountable for results
Aligns behaviors to support the goals
Reads verbal and non-verbal cues of others
Uses appropriate methods or approaches to communicate with others
Keeps others informed
Thinks through problems clearly and logically
Gathers information necessary to make decisions
Makes decisions even when all information is not known
Teamwork and Collaboration
Cooperates and supports colleagues to be successful
Provides and solicits input and information
Establishes and leverages relationships
Technical and Business Expertise
Is acknowledged as an expert in the organization and acts as an advisor to those within and outside of CMG Training & Development
Understands the challenges faced by Genentech and creates programs to address the same
Relocation assistance is being provided
Qualifications & Experience:
Bachelor's Degree is required; Graduate level or higher degree is preferred
7 or more years' work experience in biotechnology or pharma is required
Previous Account Management, Field Sales Leadership or B2B sales in the healthcare industry preferred
Business travel by air or car is required for regular internal and external business meetings