Aegon Plano , TX 75023
Posted 3 weeks ago
Job Family
Risk Management - General
About Us
At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential unleashed by leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.
Transamerica is a part of Aegon, an integrated, diversified, international financial services group. The Aegon companies employ over 21,500 people and have approximately 31.7 million customers.
Who We Are
Transamerica has been making financial services available to the many, not just the few, for more than 100 years. We're a leading provider of life insurance, retirement, and investment solutions, serving millions of customers throughout the United States. Transamerica's dedicated professionals focus on helping people live their best lives through saving, investing, and protecting their loved ones. Transamerica is dedicated to building America's leading middle market life insurance and retirement company, providing a broad range of quality individual life insurance policies, workplace supplemental insurance benefits, workplace retirement plans, individual retirement accounts, and investment products, including mutual funds, annuities, stable value solutions, as well as investment management services.
What We Do
Transamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, and Employee Benefits), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People and Places; Brand; Corporate Affairs; Risk; and Technology).
Job Description Summary
Reporting to the Director of Third Party Management Risk & QA, this position is a quality assurance-focused role responsible for ensuring Program output meet the established standards set by Transamerica's TPRM Program. The incumbent will be responsible for generating and implementing quality assurance standards, conducting quality inspections/monitoring of Program output (data, artifacts, deliverables, etc.), identifying quality problems, and working with the team to resolve and solution.
Job Description
Responsibilities:
TPRM Quality Control
Establish process and protocol to drive quality improvement and reduce defects in the TPRM Program processes
Develop processes/protocols to support data quality & integrity throughout the Program
Update TPRM Program standards, procedures, templates, etc. as needed to improve quality
Identify and implement Program changes if necessary, to increase efficiency and reduce errors
Prepare production reports and maintain production dashboards to increase visibility & focus on key Program deliverables
Conduct training to team members as needed, to drive standardization and consistency of Program execution
Help troubleshoot issues and implement solutions
Be a quality champion to other team members on importance of data hygiene and data integrity
TPRM Quality Assurance
Conduct quality inspection of Program output, deliverables, and data points for accuracy and completeness
Perform data analytics to identify data gaps, inconsistencies, discrepancies, or errors
Monitor Program data sources and databases for quality issues and work with the team to resolve quality problems timely
Prepare reports on the results of quality inspections
Evaluates outcomes of quality inspections, present to team leadership, and propose ways to improve or gain efficiencies
Conduct user testing to evaluate new Program tools or platforms to identify defects, glitches, or other quality issues as needed
Other Responsibilities
Support Program development and ongoing maturation of the TPRM Program through updating Program procedures, developing / documenting process workflows, enforcing Program protocols, etc.
Complete research & analysis as needed to close Program gaps
Manage Program tools and infrastructure such as internal SharePoint, Power Automate workflows, Power BI, etc.
Coordinate troubleshooting of technical issues of Program tools and platforms
Complete internal projects & initiatives on time as assigned
Create and deliver presentations to support ongoing education & awareness to stakeholders of all levels
Create Program monthly and quarterly reports as assigned
Qualifications:
Bachelor's degree in business, finance or related field, or equivalent experience
Five years of experience in third party risk management, operational risk, or compliance
Thorough understanding in process management and control environments
Strong analytical skills to support assessment of risk and appropriate course of action
Written/oral communication skills to present information to FBA groups, SMEs, and third party service providers related to risks and courses of action.
Organizational skills to prioritize risks and actions using a risk based approach
Proficiency using MS Office
Preferred Qualifications:
Certified Regulatory Vendor Program Manager or other recognized industry certification
Background in quality assurance, data analysis, business information analysis in a TPRM Program
Experience in TPRM either as a 1st line practitioner or a 2nd line Program Administrator
Office 360 suite of applications, primarily Power Automate, Power BI, SharePoint, Teams, Excel
Project management skills, highly organized
Strong attention to detail
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Working Conditions:
Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.
The Salary for this position generally ranges between $81,000-$100,000 annually. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company discretion.
#LI-REMOTE
What We Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.
Compensation Benefits
Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Health and Work/Life Balance Benefits
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
College Coach Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs
Peer Recognition Program (BRAVO)
As of December 31, 2022
Inclusion & Diversity
We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.
To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.
Giving Back
We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.
https://www.transamerica.com/why-transamerica/aegon-transamerica-foundation
Transamerica's Parent Company
Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 29.5 million people across the globe. It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.
Aegon