Senior Test Engineer

Spectrum Charlotte , NC 28201

Posted 4 months ago

JOB SUMMARY

Responsible for developing/documenting requirements for the TMC (Test, Measure and Control) automation tool. This tool is used by over 2000 active users in Charter Video and Non-Video quality, monitoring and test teams. Involve in projects of moderate to high complexity within one or more development environments. Considered a subject matter expert for TMC. Work is performed within the Systems Integration Test (SIT) Tools Development organization.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently supports all efforts to simplify and enhance the customer experience

  • Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status

  • Actively and independently acquires and analyzes data for software process evaluation and improvements and integrates them into business processes to address the business needs

  • Performs both back end system and front end UI triage and troubleshooting when identifying defects

  • Script test scenarios using automation tool scripting language (Python, Ruby, etc.,).

  • Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners

  • Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed

  • Ensure alignment between business operational strategies and quality assurance of our products

  • Diagnose complex issues, evaluate, recommend and execute the best resolution

  • Develop, modify, enhance and implement test plans designed to support new or existing business initiatives

REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

  • Extensive experience with automation scripting languages like Python, JavaScript, Ruby or similar

  • Proficient in test tools (HPQC, TestRail, etc.,).

  • Excellent communicator (written and verbal): ability to read, write, speak and understand English

  • Ability to focus on deadlines and deliverables

  • Self-starter, self-motivated, driven individual

  • Ability to work well with shifting priorities

  • Ability to work with cross-functional team of internal and external resources

  • Keen attention to detail

  • Display professional, positive, and approachable attitude/demeanor and discretion

  • Critical thinker, ability to negotiate with key stakeholders and maintain positive attitude

  • Excellent organizational skills

  • Understanding of database schemas and querying tools

  • Excellent understanding of software development life cycle (SDLC)

  • Creative solving of technical problems to ensure the ability to translate technical requirements into test plans

  • Ability to track multiple test efforts simultaneously and to be able to synthesize the results in fast paced environment

  • Excellent analytical and problem solving skills

  • Excellent understanding of test automation framework and tools

  • Ability to lead a team through effective delegation, training, conflict management and motivation

  • Extensive experience leading teams

Education

BA/BS in Information Technology, Computer Science, or related field or equivalent work experience

Related Work Experience
7 - 10+ years system development, testing, and/or business experience

WORKING CONDITIONS

Office environment


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