Senior Teller In Lane County

Starting Pay Range: $19.90 - $21.80 per hour.

OCCU offers $2 per hour in additional compensation for bilingual Spanish-speaking employees who pass a standardized language test.

Location: Lane County, OR - On-site Work Environment

OCCU is here to enrich lives. We do this by hiring tenacious, humble, and big-hearted individuals who are driven to work hard; contribute to an outstanding member experience; support their community through volunteering and advocating for community needs and are dedicated to their own individual growth and development.

As a Senior Teller, you are responsible for assisting members with financial transactions. You get to provide an enriching member experience by asking individualized questions and providing personalized service. You will educate members on products and services by understanding each product and effectively communicating the benefits of building strong, trusted relationships with members.

Every day you will:

• Seek information to understand member situations, needs, and potential benefits. Personalize the approach to product or service recommendations in a manner that clearly shows how they would meet the needs and provide benefits to the member.

• Receive, process, and post member financial transactions, including deposits, withdrawals, transfers, and loan payments in an accurate and efficient manner in the branch or on the telephone. Maintain accurate records of all transactions. Balance cash drawer, vault, and cash dispensers, when necessary.

• Evaluate and accurately process member requests, including opening, closing, and performing account maintenance for consumer accounts.

• Actively contribute to branch and Credit Union goals. Meet or exceed individual service and sales goals, using effective techniques that result in a positive member experience.

• Clarify member requests by asking questions to understand the members' expectations, concerns, and needs in order to recommend and fulfill the appropriate products, services, and actions.

To thrive in this role, you must have:

• One year of similar or related experience in a financial institution.

• Stay current on products, procedures, and other pertinent changes. Attend and complete training that enhances ones ability to perform the job.

Qualified candidates for this position will have the relevant education and experience necessary to perform the essential functions and meet the minimum performance expectations for this position with or without accommodation.

OCCU offers a robust compensation and benefits package including:

• Low-cost medical, dental, and vision insurance.

• 401(k) retirement plan with employer match.

• Paid time off in addition to 12 paid holidays.

• Tuition reimbursement for eligible education and training.

• Company-paid short-term and long-term disability.

OCCU is an Equal Opportunity Employer.