Senior Teller F/T (Hales Corners)

Tri City National Bank Hales Corners , WI 53130

Posted 1 week ago

Invest In You! Tri City National Bank is your hometown bank. We believe in putting customers first, building relationships, and fostering a sense of community. We work in a team environment with opportunities for hard workers to grow personally and professionally. We enjoy celebrating success and great benefits along the way. Most importantly, we believe superior customer service paired with the right banking solutions help our customers and businesses fulfill their financial dreams, and our communities grow. Our ideal candidate believes in our mission, values continuous learning, and is comfortable adapting to change. If this resonates with you, apply today and come join our team. #investinyou

Do you have experience with cash handling and check cashing in a money center?

If so, we'd like to hear from you! We are currently seeking open-minded individuals to become part of our dynamic and enthusiastic team! Submit your resume today!

This Full-Time position is located on S. 108th Street in Hales Corners.

The hours for this position are Monday-Friday 7:30/8:30am-6pm and Saturdays 7:30/8:30am-12pm.

*EQUAL OPPORTUNITY EMPLOYER*

Reasonable Accommodation

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at 414-761-1610 or hr2@tcnb.com.

Senior Universal Teller

Provides customer services by processing account transactions. Cross-selling/marketing responsibility. Promoting the Bank's services.

MAJOR RESPONSIBILITIES:

May perform any or all of the following:

  1. Process customer transactions such as deposits, withdrawals, loan payments and check cashing in accordance with Bank policy.
  2. Maintain control of cash drawer and balance daily to the Teller terminal. Process all supporting documentation following Bank procedures.
  3. Expand current and solicit new customer accounts through cross selling of additional Bank products and services; refer customers to appropriate personal banking staff as necessary.
  4. Project the appropriate banking image through interaction and responsiveness to customer, public and department inquiries regarding account balances, Bank policy and general Bank information.
  5. Maintain working knowledge of Bank's products, services, regulations and procedures.
  6. Assist in training newly hired tellers and serve as Lead Teller when needed.
  7. Conduct oneself in a manner that will enhance the image of the bank by demonstrating professional dress & attitude. Support and assist staff at all levels as required.
  8. Perform any additional duties as assigned.

Requirements

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  1. High school education or equivalent knowledge of basic mathematics, business and communication courses.
  2. A high degree of customer service orientation needed, including effective communication skills, sensitivity, judgement and initiative.
  3. The ability to handle high stress situations and maintain a high level of energy essential.
  4. Minimum 18 months previous teller experience.
  5. Work requires knowledge of general Bank and departmental policies and procedures.
  6. Ability to maintain confidential nature of customer files.
  7. Ability and willingness to work weekends as needed.

EQUIPMENT TO BE USED:

Must be able to operate a computer and other basic office equipment.

TYPICAL PHYSICAL DEMANDS:

Requires sitting, standing, bending and reaching. May require light lifting. Requires manual dexterity sufficient to operate standard office machines. Requires normal range of hearing and vision.

TYPICAL MENTAL DEMANDS:

Must be able to work independently and resolve problems. Must relate and interact with people at all levels in the Bank.

WORKING CONDITIONS:

Called upon to work flexible days, hours, and locations. Works in a typical bank setting.

Benefits

Perks* offered: 401(k) with full 5% match and paid vacation after 6 months!

*Must be 21 to enroll in 401(k), and must work an average of 20+ hours per week in order to be eligible for paid vacation.

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