Senior Technology Project Manager, Optum360 - Telecommute

Unitedhealth Group Inc. Eden Prairie , MN 55344

Posted 1 week ago

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Optum360, an industry leader in healthcare implementation and consulting services, is adding additional talent to our Revenue Cycle Site Transition team. Ideal candidates will have experience in multiple functional revenue cycle areas which include Patient Access, Revenue Integrity, and Patient Financial Services.

Senior Technology Project Managers serve as industry experts while they implement best practices in Optum360 client locations. Site Transition team members combine their leadership, experience and understanding of Optum360 technology and service solutions to bring world class results.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Revenue Cycle Management assessments

  • Revenue Cycle redesign and alignment with technology solutions and services

  • Enterprise level Revenue Cycle technology deployments

  • Revenue Cycle Management process improvement

  • Multi-facility business and work flows

  • Demonstrated verbal and written communication skills, including the development of proposals, presentations and communications materials

  • Interchange claims and patient account data from one platform to another through the Revenue Cycle processing protocols

  • Work with a cross functional team to engage clients in the deployment of enterprise level technologies and process improvement initiatives

  • As lead Senior Technical Project Manager for technology deployment, work collaboratively with a team of subject matter experts in managing the assessment, design and deployment of Optum360 software applications

  • Understand client business metrics and results and how they are supported by our solutions.

  • Development of options and recommendations for client improvement.

  • Knowledge of healthcare Revenue Cycle Management industry best practices, technical processes, and operational policies is preferred

  • Understand and represent Optum360 technology and services and how they will improve client operations

  • Collaborate with client revenue cycle team and other departments in order to facilitate resolution of process issues and implement world-class solutions

  • Provide informed feedback to Senior Optum360 and client executives, including assessments of processes, standards, suggestions and improvements

  • Develop project work plans, tasks and schedules and manage projects in accordance with budget and timeline objectives

  • Must meet minimum performance standards

  • Willingness to learn new skills

  • Accountable for all decisions, actions, and directives with respect to job responsibilities

  • Provide feedback to management concerning possible problems or areas of improvement

  • Provide support and service in Eastern time zone hours and clients

  • Perform other duties as assigned by management

  • This is a full time position that will allow employees to see career growth while taking on challenging engagements around the United States

  • National travel required (25%)

Required Qualifications:

  • Undergraduate degree or 8 years of healthcare information technology experience

  • 8 years of IT Project Management experience

  • 5 years of working hands-on with all aspects of the System Development Life Cycle

  • 5 years of essential project management methodology knowledge

  • 5 years of data gathering/analysis and writing system requirements directly with customers

  • 2 years of experience with Healthcare Electronic Financial records

  • Experience working with an Acute Healthcare environment as an employee or consultant

  • Proficiency with Microsoft Project, Microsoft Word, and Excel

  • Capacity to manage large scale projects that involve multi-provider entities or extensive healthcare networks of significant capacity

  • Demonstrated experience Project Managing team based technology deployment projects with durations greater than 90 days

  • Ability to travel to customer sites up to 25% of time in the U.S.

Preferred Qualifications:

  • 5 years of experience understanding back-end business office operations and/or billing operations for a large provider or hospital network

  • 2 years of experience working with test plans, test cases and understanding fundamental testing levels (Unit, Integration, Component, System, UAT)

  • Experience with Healthcare Lockboxes

  • Established experience with implementing SaaS based healthcare applications in an acute environment

  • Strong background and proficiency writing detailed IT policies and processes

  • Six Sigma ITIL - Green Belt or Black Belt experience

  • Excellent verbal and written skills and demonstrated ability to present to C level

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world?s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

  • All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Optum360, Revenue Cycle, Back End, Analysis, Redesign, Payment Methodology, Lock Box, Hospital, telecommute, telecommuting, telecommuter, work from home, travel, remote


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Senior Technology Project Manager, Optum360 - Telecommute

Unitedhealth Group Inc.