Senior Technical Writer

Viavi Solutions Morrisville , PA

Posted 4 weeks ago

VIAVI (NASDAQ: VIAV) has a 90 year history of technical innovations that have evolved to keep pace and address our customer's most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers. VIAVI is also a leader in high performance thin film optical coatings and engineered diffusers, providing light management solutions to anti-counterfeiting, consumer electronics, automotive, defense and instrumentation markets.

We are the people behind the products that help keep the world connected - at home, school, work, at play, and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.

In this role, you will be part of the R&D Dev Ops and Technical Writing team that has responsibility to design, test, document, deploy, monitor, and troubleshoot VIAVI products. As the Engineering team develops and expands our product portfolio, you will work alongside them to develop and publish the content whether in HTML, DITA, Video, Word, Frame or Online help. The content includes end user manuals, installation and configuration guides, quick start guides, video, online help, troubleshooting docs, and other user documentation as required.

Responsibilities:

  • Write, Video and Test documentation for VIAVI products.

  • Work closely with Product (R&D, PLM, Support, Ops, etc) Teams to understand your products and our customers to understand their needs

  • Discuss technical details and demonstrate your technical knowledge

  • Collaborate with other writers and coordinate shared content across the VIAVI portfolio

  • Propose structural and organizational improvements to the documentation set

Requirements:

  • Computer Science degree or equivalent or relevant professional experience. The position is technical in nature

  • 5 years of experience researching and writing Technical documentation

  • Experience in Oxygen and Webworks writing and publishing tools

  • Experience working with complex Enterprise and Carrier Hardware and Software.

  • Familiarity with the Agile development process is helpful.

  • Ability to work with multiple groups while planning and tracking priorities in an ever-evolving environment

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.

VIAVI Solutions is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.

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Senior Technical Writer

Viavi Solutions