Senior Technical Writer

Veracode Burlington , MA 01803

Posted 2 weeks ago

Senior Technical Writer

Looking for an innovative, high-growth company in one of the hottest segments of the security market? Look no further than Veracode!

Veracode is recognized as a premier provider of SaaS-based software security solutions, transforming the way companies secure applications in today's software-driven world. Veracode recently acquired Longbow Security, a pioneer in security risk management for cloud-native environments, underscoring our commitment to help organizations effectively manage and reduce application risk across the growing attack surface. Learn more about us at www.veracode.com!

The Senior Technical Writer is responsible for creating, editing, and maintaining technical documentation that effectively communicates complex information to various audiences. They collaborate closely with subject matter experts (SMEs), engineers, and other stakeholders to gather information and ensure accuracy and clarity in technical documents. The Senior Technical Writer plays a crucial role in the development of user guides, manuals, API documentation, product content, white papers, and other technical materials to support product development, implementation, and customer usage.

What you will be responsible for:

  • Develop clear, concise, and accurate technical documentation, including user guides, installation manuals, release notes, API documentation, and troubleshooting guides.

  • Develop in-product security content working with the Longbow security engineering and research teams

  • Work closely with cross-functional teams such as product managers, engineers, quality assurance, and customer support to gather information and ensure alignment on technical content.

  • Participate in project planning meetings to determine documentation requirements, timelines, and priorities.

  • Conduct research and gather information from various sources, including technical specifications, design documents, and interviews with SMEs, to understand complex technical concepts and translate them into user-friendly documentation.

  • Establish and maintain documentation standards, templates, and style guides to ensure consistency and adherence to best practices.

Required Skills:

  • Bachelor's degree in English, Technical Communication, Computer Science, or related field.

  • Proven experience as a technical writer, with a strong portfolio demonstrating the ability to create high-quality technical documentation.

  • Proficiency in authoring tools such as Microsoft Word, Microsoft Excel, Adobe FrameMaker, MadCap Flare, or similar.

  • Familiarity with markup languages such as XML and HTML.

  • Experience with version control systems such as Git.

What we offer you

  • Outstanding Medical, Dental, and Vision Coverage to meet all your healthcare needs.

  • Wellness benefits to help you focus on what's most important.

  • "Take What You Need" time off policy.

  • Extensive development and training offerings to help you grow your career at Veracode.

  • Generous 401k match to help save for your future.

  • Amazing community of professionals who take pride in what we do every day.

Compensation Transparency

In accordance with U.S. pay transparency laws, Veracode provides compensation transparency for roles based in the United States. Click here to view our compensation ranges by grade. Please note, specific compensation may be influenced by various factors including candidates experience, education, and work location.

Job Grade: Senior

Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Fraudulent Recruitment Alert - Be Aware and Stay Informed

At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information.

Here's our recruitment promise to you:

  • Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers.

  • Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware.

  • Email Verification: Recruiting emails from Veracode will always originate from an "@veracode.com" email address.

If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at careers@veracode.com before taking any further action.


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