Senior Technical Writer

Intellitrans Morrisville , NC 27560

Posted 3 months ago

TransCore, (TRN) a subsidiary of Roper Technologies, Inc. (NYSE: ROP) is seeking a full-time Senior Technical Writer to join our team in Raleigh, NC.

Responsible for planning, writing, editing, and verifying high-quality technical documents. Takes ownership of assignments by working with software developers and project teams to document project deliverables from RFP to final acceptance. Ensures compliance with all contract and corporate requirements and standards. Liaises with project teams in other parts of the company. Guides technical writers and other personnel (e.g., programmers, engineers, other SMEs) associated with documentation projects, as required.

Duties and Responsibilities

  • Writes, rewrites, and verifies high-quality technical documents ensuring compliance with all contract requirement and corporate quality standards

  • Demonstrates excellent grammar, spelling, syntax, and punctuation skills

  • Demonstrates proper formatting, proofreading, and editing skills

  • Creates new or updates existing technical documentation

  • Examines documents to verify completeness and accuracy of data and makes changes as needed

  • Interviews SMEs and conducts necessary research to write and compile technically accurate content

  • Works with document originators or engineering liaison personnel to resolve discrepancies and compiles required changes to documents

  • Other duties may be assigned

Required Skills:

  • Connects with subject matter experts and proactively manages learning to become familiar with our software and methodologies

  • Possesses strong verbal and written communication skills with ability to work with a variety of stakeholders

  • Completes special projects and provides proposal support as assigned

  • Capable of creating original content using available resources, including RFP, RTM, Business Rules, proposal

  • Ability to manage multiple projects simultaneously and appropriately prioritize workload to meet client deadlines

  • Advanced problem-solving skill

  • Ability to work under pressure and meet tight deadlines

  • Ability to work in a team and individually

  • Attention to detail

  • Advanced skills using Microsoft Word (including creating, editing, deleting styles; track changes; and maintaining proper version control), Excel, and PowerPoint

  • Experience working with SharePoint sites and graphic software (e.g., Photoshop, Visio, etc.)

  • Good understanding of the Agile software development life cycle

Desired Skills:

  • A passion for technology and software development

  • Background in tolling or transportation industry

  • Experience working with Jira and Confluence

  • Good presentation skills

  • Proposal development experience

  • Experience working in a software development environment

  • Technical knowledge of different programming languages and platforms

  • Knowledge of multiple writing formats related to software development

  • Advocate of repeatable processes and contribute to continual improvement of technical documentation department

Special Qualifications:
5+ years of professional experience in technical writing, construction, and submissions.


Bachelor's degree (B.A.) from four-year college or university in English, technical writing, Professional Writing, Communications, Digital Communications, or Journalism, or equivalent job-related experience.

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Senior Technical Writer